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The Palace Hotel & Spa

3.0 star property
An urban sanctuary where travelers can relax poolside or book a massage while attentive staff handles the details for a truly restorative stay

Choose dates to view prices

The Palace Hotel & Spa, in downtown's center, offers a peaceful garden retreat and wellness treatments. Guests enjoy meals at the restaurant, free WiFi in rooms, and an indoor swimming pool among the hotel's top amenities.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Gym
The current price is AED 310
AED 372 total
includes taxes & fees
1 Jun - 2 Jun

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About this property

The Palace Hotel & Spa

  • Property highlights
  • At The Palace Hotel & Spa, you can look forward to a terrace, a garden, and laundry facilities. Treat yourself to a massage at the onsite spa. The on-site restaurant offers lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool
    • Free self parking
    • A banquet hall, luggage storage, and concierge services
    • A front-desk safe, smoke-free premises, and an elevator
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 55 rooms feature comforts such as 24-hour room service, in addition to amenities like free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • Flat-screen TVs with digital channels
    • Electric kettles, heating, and daily housekeeping

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior
Ibis Styles Paignton
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  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 235 reviews
The price is AED 213
AED 256 total
includes taxes & fees
7 Jun - 8 Jun
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Spa fee: GBP 5 per accommodation per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Does The Palace Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Palace Hotel & Spa?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Palace Hotel & Spa on 1 June 2026 start from AED 310, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palace Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Palace Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at The Palace Hotel & Spa?

Check-out is at 10 AM.

Where is The Palace Hotel & Spa located?

Situated in Paignton, this beach hotel is within a 5-minute walk of Paignton Beach and Paignton Pier. Preston Beach and Dartmouth Steam Railway are also within 10 minutes. Paignton Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 125 out of 243 reviews
Rating 8 - Good. 72 out of 243 reviews
Rating 6 - Okay. 35 out of 243 reviews
Rating 4 - Poor. 7 out of 243 reviews
Rating 2 - Terrible. 4 out of 243 reviews

Reviews

Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities
Overall another good stay here, Mixed views on staff with most really welcoming and friendly while some are simply professional. Rooms are good but could do with some TLC due to worn paint work, window cleaning etc. Really good offering for breakfast. Overall good and would happily stay again.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy.staff polite.shops within walking distance away.the beach and sea only across a busy road.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly sraff, quality food, recommend the spa. Unfortunately the hot chocolate machine was broken and the rooms were very cold at night.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very attentive and helpful.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Colin

As it was the first time we visited this hotel we were impressed with its overall ambiance. The staff were friendly, the room was clean and tidy and overall we enjoyed our stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities
Welcoming staff, fabulous pool facilities and the real bonus was first rate entertainment. Magician and cabaret on a Sunday night was a perfect way to round of a weekend stay.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good and very suitable for us ie good serice/good menus/ meals , pleasent spacious rooms and hotel has a lift !
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, friendly ,polite an accomodating.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
excellane hotel, great entertainment, staff friendly and great service.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dated but spotlessly clean. Really helpful and friendly staf(especially Andrew).
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An elegant hotel with great staff. Really enjoyed our stay
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Paignton and the pier. Really friendly staff and excellent value for money. Had a great time here
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Arysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, lovely atmosphere
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay on the seafront. Spacious room, everything spotless, nice breakfast and friendly helpful staff. Enjoyable stay and would recommend.
Stayed 4 nights in May 2024
Verified

8/10 Good

Andzej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean / goos size rooms, free parking, value for money. Breakfast could have been better but we have enjoyed our overall stay.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Super welcoming and a hearty breakfast

Great location, free parking, very friendly staff and an amazing breakfast included in my rate. My room was bijou but it did the job. I was also very impressed that the manager personally responded to me when I left some feedback.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good check in. Helpful staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was great lovely clean towels changed every day staff helpful pleasant would stay there again
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well sited on Paignton sea front

Fabulous view of the sea and very helpful staff. Good breakfast.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good size , well equipped and comfortable, the shower however was a little disappointing with intermittent hot/cold water The staff were helpful and the pool and spa were fantastic, the best steam room I’ve ever been in Easy accessible to the beach and station All in all a lovely stay
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Staff were superb, very helpful, food lovely. Everyone was friendly and welcoming.
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

Arysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, the service is fantastic. Spa and pool lovely experience.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Arysha

Liked: Amenities, property conditions & facilities
The staff are amazing
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Aryshs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always amazing. Rooms comfortable and spotless. Lovely roast dinner xxx
Stayed 1 night in Apr 2024