Find all hotels by Horizon in Pailles

"Very little to criticise about this hotel, food, staff and location. thoroughly enjoyed our stay."

"Very nice hotel, lots of options for activities and food. Hotel staff are extremely helpful and always polite. A few minor issues were dealt with promptly. "

"Everything about this hotel was on point. The facilities, service, food, kids club. JD the wellness staff member was exceptional and deserves recognition. Because of him we knew all about the hotel, facilities and ability to use the wellness centre at the spa free of charge. Without him we would not have known this. Kids club had kids eat free which was another lovely bonus. Well done Lux a great family holiday had for all the family :-)"

"Great location, easy walk to the Waterfront. Good buffet breakfast."

"From being welcomed at the hotel to the final check out the staff were so friendly and went that little bit extra to make sure our stay was an amazing one. The choice of food and drinks were great and we were able to book the speciality restaurants with ease. Pools were great along with the choice of water sports that were included. We would like to say a big thank you to Angele who did a great job in looking after us in the Nirvana part of the hotel and Sheila who kept our room spotlessly clean. Also Klea who made sure we always had a drink in Latitude and Owen who worked at the bar there and also in Jade with his drink recommendations. Bayo also made sure we had food and drinks around the main pool. So a big thank you to these and all others that made our stay as special as it was. Hoping to return in the future. "

"Amazing stay!!!!!"

"The service was excellent, some pieces of furniture in our room should have been replaced given their condition, but the property overall was great. The food in the restaurants was good, but somewhat overpriced."

"Nous avons passé un très bon séjour en famille et félicitations à tout le personnel de l hotel ."

"Our stay at the hotel was nothing short of exceptional. From the moment we arrived, we were met with warm hospitality and impeccable service that made us feel truly valued. Every detail, from the beautifully appointed rooms to the outstanding amenities, exceeded our expectations. The staff went above and beyond to ensure our comfort, demonstrating professionalism and kindness at every turn. The atmosphere was welcoming, the cleanliness impeccable, and the attention to detail remarkable. Whether it was the delicious dining options or the thoughtfully curated experiences, every aspect of our stay was perfect. We couldn’t have asked for a more enjoyable and satisfying experience."