Find hotels near Palace Village, Greater Napanee from AED 283

"rooms we checked in was terrible duty, which was uncomfortable to stay one night there, so we requested for refund without staying, but refused due to paid. Finally we moved to other hotel without refunded, anyway, we wont choose this place any further"

"The gentleman Andrew at the front was an amazing guy! Super friendly needs to get a raise! I wasn't there long but we had a really long drive and I was so tired when we got there I was having bubble brain but he got it all sorted for us !"

"Staff very nice !"

"Excellent customer service. Great location. Room was perfect. "

"Same lobby for both Quality Inn and Comfort Inn (a little confusing). Staff were okay. Some signage for amenities (ie ice machine were incorrect). Room was nice, hallways were a little worn down."

"Good parking lot for disabled people."

"Thought the breakfast was included, too pricey otherwise."

"We were shown into a room with terrible conditions. Everywhere was dusty and there was a terrible stench all over the place. There were several visible stains on the sheets, pillowcases and the mattress. When we informed the staff, it was like they're offended! They took us to another room upstairs. The jallway was dirty and stinky as well. The new room was in the exact same conditions. Dirty, dusty, stinky and visible stains all over the bed. We reached out to Expedia and they talked to the property management. There was nothing they could or would do! Our trip was ruined. We had to head back home since the property was totally unlivable. No refund nor any other compensation was provided. Not even a single word of apology... We were out $200+ FOR NOTHING. Terrible experience and awful service. Is this what hospitality industry has come to in this country?! I don't expect special consierge like a 5star hotel, but you can't even clean the room and offer clean bed sheets anymore?? "

"The person I checked in with was very nice and friendly. The person I checked out with was quite the opposite. She was aslo coughing over everything. Otherwise it was a nice building"