Cottages in Palagala

"The hotel is in a wonderful location in terms of walkability but the rooms are on the main road. The staff was kind and helpful when needed but not proactive - they never showed me the pool or told me about dinner options or activities for the New Year that the hotel organized. The room was mostly clean but there was food left from the previous guest in the fridge and the bathroom had mold and really needs an upgrade. The room was also only cleaned on the 2nd but not the 3rd day of my 4 days there. The bed was also way too soft (but I guess some people like that)."

"Friendly welcoming staff, great room and food"

"Great location and beautiful property with an amazing pool. Kids loved their time there. Staff were very responsive and accommodating."

"After all the hype of this property our expectations were not met. There appears to be a lack of attention to detail. Floor of our room was ‘grimy’ and had not been cleaned to the standard expected. Dirty bed linen and insufficient towels or water to cater for the number of booked guests. Breakfast was exceptional as were the breakfast staff. Wait staff in the pool deck were often hard to find. A fair way behind the competition "

"Excellent in every way Food delicious All staff friendly "

"Serene"

"We enjoyed our stay. It is a rural location so have transport organised- set back from restaurants and main road- but close to everything. Good room, menu and amenities. The staff were excellent and very helpful. "

"Stunning location. Beautiful rooms & amenities. Staff were fantastic "

"Good standard hotel in central location for visiting sights in cultural triangle."