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"Overall experience was great. Staff was friendly, professional and all around great. Lots of outdoor areas to hangout and spend time outside. Pool area was nice. Minibar was stocked with good options and the prices are not bad comparing to other hotels I've stayed. It was almost cheaper to drink from the minibar vs. The actual hotel bar. Pool area was nice but maybe in the busy season it could get growded. Each room has Echo device with Alexa, so you can play music or get other information easily. The room i stayed was clean and good but some things were little outdated and rundown, some USB charging ports by the bed was not working, the thermostat screen and buttons were damaged but i was still able to turn down the temperature, i just couldn't see the actual temperature reading. But because the staff was so great and my stay was great, these things did not bother me. TV channels are all in italian, or at least the 100+ channels i scrolled thru, so if you like watching TV during your stay and don't understand the language, i recommend to bring your own movies or tv shows. I would stay here again. 1 night - room 109 - male 43 - shoe size 11"

"The staff was wonderful - very responsive and friendly. The apartment was quiet while being just steps away from Via Etna with all the historical sights, restaurants and shopping. Grocery stores were close by as well as the fresh food markets. We used the pull-out couch and it was comfortable. We also used the small terrace every day. There is no view but we enjoyed feeling like we were part of the neighborhood. "

"Staff was very attentive and helpful. Rooftop was beautiful. A very nice experience."

"Great staff!"

"Relaxed and comfortable"

"The location of this hotel was better than I expected. Very convenient to many things tourists are interested in. The door to my room was extremely hard to open. "

"Lovely Hotel. Friendly staff & good location !"

"Excellent "

"Lovely hotel with garden courtyard. Breakfast had a great selection and enjoyed sitting having breakfast in the courtyard. Not too far to walk to the train station , about 15 mins and the bus stop for the Alibus to the airport was about 7 min walk."