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Axkan Arte Palenque

3.0 star property
Comfortable hotel with children's pool and 24-hour front desk

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Axkan Arte Palenque

Exterior
Exterior
Standard Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
The price is AED 140
AED 168 total
includes taxes & fees
Jun 10 - Jun 11

Explore the area

Map
Carretera a Palenque KM 1.5, Palenque, CHIS, 29960
  • Popular LocationAluxes Eco Park7 min walk
  • Popular LocationEl Panchán4 min drive
  • Popular LocationPalenque Archaeological Zone6 min drive
  • AirportPalenque, Chiapas (PQM-Palenque Intl.)12 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

9.5/10 Exceptional

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Free bottled water
Coffee/tea maker
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

7.6/10 Good

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Free bottled water
Coffee/tea maker
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the neighborhood

Palenque

Axkan Arte Palenque is located in Palenque. Palenque Archaeological Zone is a local landmark, and the area's natural beauty can be seen at Palenque National Park and Misol-Ha Waterfalls.
Visit our Palenque travel guideOpens in a new window

What's nearby

  • Aluxes Eco Park - 7 min walk
  • Palenque National Park - 3 min drive
  • El Panchán - 4 min drive
  • Palenque Archaeological Zone - 6 min drive
  • Misol-Ha Waterfalls - 8 min drive

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 12 min drive

Restaurants

  • ‪Maya Cañada - ‬3 min drive
  • ‪Restaurante Maya Cañada - ‬3 min drive
  • ‪Don Mucho - ‬3 min drive
  • ‪La Selva - ‬3 min drive
  • ‪Comida Buffet Cielo Maya - ‬10 min walk

About this property

Axkan Arte Palenque

Property highlights
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Axkan Arte Palenque. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • An area shuttle, concierge services, and a front-desk safe
  • Tour/ticket assistance, luggage storage, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, as well as perks like safes and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 30-inch LCD TVs with cable channels
  • Balconies or patios, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Massages

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 30-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10 AM to 9:30 PM
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Axkan Arte Palenque Hotel
Axkan Arte Palenque
Axkan Arte
Axkan Arte Palenque Hotel
Axkan Arte Palenque Palenque
Axkan Arte Palenque Hotel Palenque

Frequently asked questions

Does Axkan Arte Palenque have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10 AM–9:30 PM.

Is Axkan Arte Palenque pet-friendly?

No, pets are not allowed at this property.

How much is parking at Axkan Arte Palenque?

Self parking is free at this property.

What time is check-in at Axkan Arte Palenque?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Axkan Arte Palenque?

Check-out is at noon.

Where is Axkan Arte Palenque located?

Situated in Palenque, this hotel is within 3 mi (5 km) of Palenque National Park, El Panchán, and Museo Del Textil. Museo de Sitio Palenque and Palenque Archaeological Zone are also within 3 mi (5 km).

Axkan Arte Palenque Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 229 reviews" "
Rating 8 - Good. 86 out of 229 reviews" "
Rating 6 - Okay. 47 out of 229 reviews" "
Rating 4 - Poor. 14 out of 229 reviews" "
Rating 2 - Terrible. 8 out of 229 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

William, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This property is a great value. The pool is great. The location is great. We were there when it was very, very hot, so I can understand why the staff were a little disinterested in working. The rooms are really nice with the balcony. Unfortunately because the property is not as well cared for as it may have once been, there are several openings where the cockroaches sneak in. That was I’m only complaint.
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

omer

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in urgent need of care and love, the staff doesn't seem to care at all, half the things are broken or do not work ...
Stayed 2 nights in Feb 2024

8/10 Good

Nigel

Stayed 1 night in Nov 2023

10/10 Excellent

louis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2023

4/10 Poor

Peter

Disliked: Staff & service, amenities
Waiter was texting and would not acknowledge us until after his long text Coffee carafe in the room hadn’t been cleaned or resupplied from th previous guests
Stayed 3 nights in Mar 2023

6/10 Okay

Eloise

Liked: Cleanliness, staff & service
Nice but could be improved
Friendly and helpful reception, cute rooms with nice gardens. The pool needed improving though, like the addition of some sun bathing, deck chairs not just plastic garden chairs plus plants need abit more looking after in that area. As well as the pond topping up with some more water.
Stayed 2 nights in Nov 2022

8/10 Good

manuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Es una excelente opción en costo beneficio, hay parte del mantenimiento de las habitaciones en las cuales se les debe poner atención para mejorar la experiencia.
Stayed 2 nights in Aug 2022

8/10 Good

Alfonso, Washington

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location: off the road to Palenque ruins. Car a must have, or taxi. Great pool, poll side restaurant and bar, property located in the middle of the jungle so humidity an issue to be expected. TV, AC, WC did not work but issues were solved reaaaally fast.
Stayed 2 nights in Jan 2022

8/10 Good

julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband & I stayed for 6 nights while visiting the ruins & all the INCREDIBLE waterfalls & we enjoyed the property very much! Check in was a delight! The young man was very sweet & chatted with us for some time. (I prepaid which made check in even easier) I recommend an upstairs room with a balcony & table with chairs. So nice to relax in the jungle setting after playing around all day. In addition, the king bed was sooooo comfortable & room service came everyday to make up the room. My only issue was the bathroom. It’s definitely in need of a remodel but the hot water was hot & the pressure great. I read the reviews about the staff. I’m on the fence about that issue. In the restaurant they definitely don’t jump up quickly or acknowledge you right away & sometimes I had to grab a menu myself, but hey, you’re in Mexico, nobody’s in a hurry & I like that! & the chilaquiles were delicious!! One more thing I’d like to mention. They are doing their part in reducing the use of plastic bottles! There is a pitcher in the room & they will fill it with water anytime. Bravo Axkan!!! We had a lovely time & really enjoyed the beautiful grounds & palapa style surroundings. Thank you!
Stayed 6 nights in Dec 2021