Hotel Canek

3.0 star property
Comfortable hotel in Palenque with free parking

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July 2024

Photo gallery for Hotel Canek

Balcony
Property entrance
In-room safe, desk, iron/ironing board, free WiFi
Property entrance
Shower, free toiletries, towels
Reviews
7.4

Good

Popular amenities

  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Av. 20 de noviembre No. 43, Colonia Centro, Palenque, CHIS, 29960
  • Popular LocationEl Panchán9 min walk
  • Popular LocationMisol-Ha Waterfalls7 min drive
  • Popular LocationPalenque Archaeological Zone11 min drive
  • AirportPalenque, Chiapas (PQM-Palenque Intl.)11 min drive

Most relevant reviews

Room options

Family Triple Room, 1 Bedroom

10/10 Exceptional

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Separate bedroom
Ceiling fan
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room, Multiple Beds (Quintuple)

Highlights

Balcony or patio
Air conditioning
Ceiling fan
Private bathroom
Coffee/tea maker
Free bottled water
Iron/ironing board
In-room safe
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Similar properties

About the neighborhood

Palenque

Hotel Canek is located in Palenque. Palenque Archaeological Zone is a local landmark, and the area's natural beauty can be seen at Palenque National Park and Misol-Ha Waterfalls.

What's nearby

  • El Panchán - 9 min walk
  • Aluxes Eco Park - 5 min drive
  • Misol-Ha Waterfalls - 7 min drive
  • Palenque National Park - 7 min drive
  • Palenque Archaeological Zone - 11 min drive

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 11 min drive

Restaurants

  • Café de Yara - 2 min walk
  • Tropitacos - 2 min walk
  • El Langostino - 4 min walk
  • Restaurant las Tinajas - 1 min walk
  • Burger King - 2 min walk

About this property

Hotel Canek

Property highlights
At Hotel Canek, you can look forward to a terrace, a garden, and a library. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
Other perks include:
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Tour/ticket assistance, luggage storage, and concierge services
Room features
All guestrooms at Hotel Canek offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Balconies or patios, coffee/tea makers, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Refrigerator (on request)

Conveniences

  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator (on request)

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Important information

Optional extras

  • Airport shuttle fee: MXN 200 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Canek Palenque
Canek Palenque
Hotel Canek Hotel
Hotel Canek Palenque
Hotel Canek Hotel Palenque

Frequently asked questions

Is Hotel Canek pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Canek?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Canek?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Canek?

Check-out is at noon.

Does Hotel Canek provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 200 per vehicle applies.

Where is Hotel Canek located?

Situated in Palenque, this hotel is within a 10-minute walk of El Panchán and Museo Del Textil. Palenque National Park and Misol-Ha Waterfalls are also within 6 mi (10 km).

Hotel Canek Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 2 nights in Nov 2020

8/10 Good

Tania

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

Alec Evan

Decent basic accommodation but nothing more.
This hotel offers basic accommodation, with a pretty roof garden, at a good price, but nothing more. That's fine, but travelers should be aware of a few things: 1. The hotel only accepts cash. Make sure that you have sufficient Mexican currency to pay for your entire stay at check-in. 2. The front door is kept locked at all times from the outside (a pain in the neck) and the inside (a fire hazard). The receptionist unlocks it for you -- if someone is at the reception desk, which is not staffed full time nor late at night. 3. The airport transportation offered in the listing is not free. They quoted me 500 pesos for a round trip. I declined, and took an airport taxi for 200 pesos to the hotel, and a city taxi for 150 pesos back to the airport. 4. There was no coffee maker nor iron in the room, nor shampoo, despite being described in the listing. I might have received those if I had asked, but they were not provided in the room despite what the listing said. The receptionist kindly gave me a snack tray of fruit, a sweet roll, and bottle of water. If street noise bothers you, this may not be the place for you, by the way. So, it's okay, but not great. Basic accommodation.
Stayed 1 night in Sep 2018

8/10 Good

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la ubicacion perfecta justo a la vuelta del parque central, el unico detalle q una de las camas ya se le sentian los resortes. de lo demas el personal muy amable. ademas cuentan con una palapa en la parte superior super comoda con hamacas
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
ミネラルウオーター
ベッドメーキングは毎日されてましたが、ミネラルウオーターの2泊目以降のサービスはありませんでした。
Stayed 3 nights in Feb 2020

2/10 Terrible

rosa maria

Traveled with group
Disliked: Property conditions & facilities, room comfort
Une mauvaise nuit. Nous étions 4 dans la chambre. Le matelas de mon lit très inconfortable. Je sentais les ressorts à chaque mouvement.. Dans une salle la télé allumée et avec le son très fort jusqu’à 1 h du matin et de 6 h du matin des personnes parlaient fort dans le couloir. La télé et les gens qui parlaient n’étaient pas des clients...mais des responsables de l’hôtel.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé Personnel sympathique et disponible Climatisation Propreté irréprochable A conseiller sans retenue
Stayed 3 nights in Jul 2019

6/10 Okay

Mario, Tuxtla Gutiérrez, Chiapas

Disliked: Property conditions & facilities
Necesita un baño más presentable. Bueno para grupos grandes..
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service
No se debería considera como hotel, es mas bien una posada.
Stayed 2 nights in Nov 2018