Find Resorts & Hotels with Spas in Palermo Coast

"I stayed in a small villa which only had 5 minutes of hot water before the water turned cold. Maintenance came to fix the problem, but never fixed it; even though the front desk insisted that maintenance confirmed that the issue was fixed. The hot water heater was turned to maximum but it did not fix the problem. The staff offered to move my room, but they would only move 1 of the 3 rooms which was not possible for us due to medical issues with one of the family members. I had to figure out a way to shower with continuously turning the water on and off, to wash and rinse, so I would not run out of hot water. It was very inconvenient. Also, if renting a villa please know that there are MANY stairs to climb to get to the main hotel. So if you are elderly or have any type of disability or injury, the villas are not an option for you. Although the can send a golf cart for you, it is inconvenient and not way to get into. I also felt disrespected by the front desk staff because when I voiced my concerns to them, they began speaking to each other in Italian instead of continuing to speak in English. "

"The breakfast was amazing! The room was super- spacious, comfortable bed. Unfortunately the room was hot, the a/c didn’t work so we opened the door and turned on the fan. We slept Great! So in the current weather with cool nights we were able to work with it. Don’t know how it would be in summer heat if a/c doesn’t work. "

"Everythinf is perfect! specially breakfast and the view "

"Terrible hotel indeed, the room deco looks scary, and the shower in the bathroom is broken, the food tastes bad in Italian standard, and the parking is limited, I will never stay here again"