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"The Westin location is excellent very close to Grand Central Station and easy access to trains, but the hotel itself is also great. The rooms were spacious, comfortable, and clean. The hotel is also very spacious and welcoming, too. I liked that there were 6 elevators and rarely did we have to wait very long for an elevator. Not sure why there is an automatic $25 "destination fee" (in addition to all sorts of taxes), but this did include breakfast for one person each morning. The buffet breakfast was pretty good, and I did take advantage of that. "

"Great stay "

"Nice clean rooms. Friendly staff. "

"Great location. fantastic customer service and amenities."

"Got there on a busy Beyonce concert weekend. The staff was Extremely but extremely helpful and greeted everyone that got in line. The room upgrade was already noted and honored. The staff was absolutely amazing "

"Perfect location. Clean"

"Good"

"great location and good price/room was modern and spacious for New York "

"Always love to stay at the Lotte...it feels so special and the location is amazing"