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Quality Inn Palm Springs Downtown

2.5 star property
Hotel in Palm Springs with 2 outdoor pools and a 24-hour front desk

Choose dates to view prices

Quality Inn Palm Springs Downtown offers a refreshing retreat in the heart of the city. Enjoy the spa tub, two outdoor pools with sun loungers and umbrellas, and a garden. Free in-room WiFi and helpful concierge services make planning local adventures easy.

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

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About the neighborhood

Map
390 S Indian Canyon Dr, Palm Springs, CA, 92262

What's nearby

  • Agua Caliente Cultural Museum - 5 min walk - 0.5 km
  • Palm Springs Art Museum - 10 min walk - 0.9 km
  • Agua Caliente Casino - 13 min walk - 1.2 km
  • Tahquitz Canyon - 15 min walk - 1.3 km
  • Palm Springs Convention Center - 19 min walk - 1.6 km

Getting around

  • Palm Springs Station - 22 min drive
  • Palm Springs Intl. Airport (PSP) - 10 min drive

Restaurants

  • ‪Dick’s on Arenas - ‬5 min walk
  • ‪Chill - ‬5 min walk
  • ‪Lulu California Bistro - ‬5 min walk
  • ‪Sammy G's Tuscan Grill - ‬6 min walk
  • ‪Las Casuelas Terraza - ‬5 min walk

About this property

Quality Inn Palm Springs Downtown

Hotel near Palm Springs Convention Center
At Quality Inn Palm Springs Downtown, you can look forward to a terrace, a garden, and laundry facilities. For some rest and relaxation, visit the hot tub. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools along with sun loungers and pool umbrellas
  • Free self parking
  • An elevator, 1 meeting room, and a vending machine
  • Smoke-free premises, a 24-hour front desk, and outdoor furniture
Room features
All 129 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with deep soaking tubs and hair dryers
  • Coffee/tea makers, limited housekeeping, and desks

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Exterior

Palm Mountain Resort and Spa

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
9.0 out of 10, Wonderful, 1,428 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • 2 outdoor pools
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 21 2022 to April 1 2024 (dates subject to change).
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
The following facilities are closed on Saturday and Sunday:
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8 AM to 10 PM
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palm Springs Downtown
CCO Hotel Downtown Palm Springs
CCO Hotel Downtown
CCO Downtown Palm Springs
CCO Downtown
Baymont Inn Palm Springs Hotel
Baymont Inn Palm Springs
Baymont Inn Suites Palm Springs
Quality Palm Springs Downtown
Comfort Inn Palm Springs
Palm Springs Comfort Inn
CCO Hotel Suites Downtown
Quality Palm Springs Downtown
Quality Inn Palm Springs Downtown Hotel
Quality Inn Palm Springs Downtown Palm Springs
Quality Inn Palm Springs Downtown Hotel Palm Springs

Frequently asked questions

Does Quality Inn Palm Springs Downtown have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8 AM–10 PM.

Is Quality Inn Palm Springs Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn Palm Springs Downtown?

Self parking is free at this property.

What time is check-in at Quality Inn Palm Springs Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn Palm Springs Downtown?

Check-out is at 11:00 AM.

Where is Quality Inn Palm Springs Downtown located?

Located in Downtown Palm Springs, this hotel is within 1 mi (2 km) of Baristo Park and Palm Springs Convention Center. Agua Caliente Cultural Museum and San Jacinto Mountains are also within 10 minutes.

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Quality Inn Palm Springs Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 290 out of 1000 reviews
Rating 8 - Good. 313 out of 1000 reviews
Rating 6 - Okay. 175 out of 1000 reviews
Rating 4 - Poor. 123 out of 1000 reviews
Rating 2 - Terrible. 99 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No more breakfast, but always a good time there! Staff are great!!! My family and I have been going for years!
Stayed 1 night in Jul 2022

8/10 Good

Darla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant one night stay. Great staff!

Very friendly and helpful front desk service! The room was clean and comfortable. Very close to many restaurants. Rooms are very basic but this is as expected. I liked the coffee and really had all I needed. I would be happy the return to the hotel
Stayed 1 night in Aug 2022

8/10 Good

Steven

Place clean conveniently located. Didn't like unexplained charge to credit card
Stayed 3 nights in Sep 2022

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was really great. It was so close to the main strip downtown, but was much quieter and way more affordable. The property is clean and you can tell staff work really hard to keep it looking nice. We did the cactus to clouds hike so were able to walk the 10 minutes to the art museum to get started. I also had a dead truck battery the morning we went to leave. One of the staff was so friendly and helpful and jumped off the car. Really appreciate it!
Stayed 2 nights in Jun 2022

2/10 Terrible

Charles

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2022

2/10 Terrible

chester

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Like: Good enough to sleep. Don’t like: No microwave, you pay extra, No breakfast, “Covid excuse”, No fridge, Laundry broke, ice machine barely produce ice. Room furniture old. Worse Quality Inn I’ve been.. owner try to be cheap and reduce allot of the suppose to be included amenities. NOT recommended.

4/10 Poor

Haris

Disliked: Staff & service, amenities, property conditions & facilities
Nothing good about this property. My room was worse this the second room I request and still worse. AC doesn’t work and I don’t have refrigerator.
Stayed 3 nights in Sep 2022

4/10 Poor

Alexandria

Disliked: Amenities, property conditions & facilities
Called to try to see if my room was ready, they said it wasn’t and they would call me when it was, never called. Get checked in and the room has no ac on, took two hours to cool off the room. The water in the shower wouldn’t get hot. The ice machine was out of ice. Very disappointing location. No fridge in the room either.
Stayed 2 nights in Aug 2022

6/10 Okay

Tiesha

Liked: Property conditions & facilities, room comfort

I made the most of it

I was disappointed with the way the daily rate changed at the end of the online reservation process. Had reservation initially showed the increased rate on Saturday I would have not used hotels.com but I have learned a valuable lesson. I was also disappointed that someone entered my room( I asked housekeeping for clean towels) and mysteriously someone opened up my sealed beverage in my room, drank some and placed the top back on my beverage. Furthermore housekeeping left the soiled towels on the bathroom floor.
Stayed 2 nights in Sep 2022

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and very close to the main strip

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Dec 2022

8/10 Good

Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue amable.

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities
Arrived around 1PM, told Check-In was 3PM…this needs to change. Asked to use restroom since I would check-in later, declined due to NO key to restroom…NOT REPLACED…supposedly stolen.. Extensive water damaged to Lobby, not repaired. One ice machine broken and not repaired… Noticing my frustration the clerk allowed us to check-in….I was not only traveling with someone, another individual I was with had a reservation…
Stayed 1 night in Nov 2022

8/10 Good

Alan Shane

Liked: Cleanliness, staff & service, room comfort

Superb location, friendly service, worn rooms.

Given Palm Springs prices, this hotel gives you a great location in the heart of downtown for an unbeatable price ...but you do get what you pay for in terms of the wear of the rooms and bathrooms. Paint is peeling in some spots, furniture is bruised and stained. However, bed was comfortable & clean & service was very friendly (both housekeeping and front desk). Would definitely recommend for those on a budget who's rather sacrifice quality for location. Also quiet, I slept very well every night.
Stayed 1 night in Nov 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your time-refund needed-👎Hotels.com

Gym equipment looked great through the windows but couldn’t access it with deadbolt lock 🔒. This hotel needs lots of work and not worth the time or money. Can’t believe hotels.com gives this a 7/10. Hotel staff was asleep on the job and waited 15 minutes to check out with me yelling Hello several times at 5:30 am
Listing when reservation was made with breakfast but you can see this sign is quite old.
No smoking but the room had a odor of mildew/smoke
Stayed 3 nights in Nov 2022

2/10 Terrible

Kelly

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with our stay here. Extremely noisy on a weekend, with loud groups in the parking lot or half-naked meth fights a few doors down in the morning being the highlights. Anyone walking on your floor outside seemed amplified at all hours of the night. The ice machines don't work except for the one on the 1st floor, which is missing chunks of its dispenser area. There's a Rite-aid a block away if you need anything but I wouldn't recommend walking over there alone at night. Both times we ventured over there, we encountered different people randomly yelling and screaming at imaginary threats even though it was a relatively short walk. Breakfast is also no longer served, which we were informed when we arrived. Check in and out was quick & painless. Our room featured really finicky motion sensor-controlled lights which would come on in the middle of the night if you moved slightly in bed. Some rooms apparently have refrigerators as well but ours did not. Water stains on the ceiling added some ambiance to the room's personality also. The wifi internet completely died our last day there but not sure if that was in the motel's control or not. On the positive side, it's not too far from the edge of downtown so there are plenty of restaurants within walking distance. Overall I got the impression that the motel is leveraging its proximity to downtown to attract customers, while desperately trying to save money everywhere it can to stay afloat.
Stayed 2 nights in Nov 2022

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience. Although I wish they would offer the comp breakfast as they used to.
Stayed 3 nights in Nov 2022

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gusto el agua muy fría de la alberca

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
Place is filthy, with blood and/or feces splatters on ceiling and walls. Asked front desk host, Joe, to do something about it but he refused to even take a look. Bed sheets had hair on them and your better off sleeping on the floor as these beds are the worst. Free breakfast no longer exists. Stay somewhere else!

6/10 Okay

Maria

Liked: Staff & service
I used to stay here before the pandemic. It was decent and good for the price. Now it seems to need some updates. Pool looked like there was mold/mildew stains. It wasn’t heated as they said it would be. No more continental breakfast. I just not was satisfied
Stayed 2 nights in Oct 2022

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view from our front door which we left open most of the time we were there
Stayed 3 nights in Oct 2022

4/10 Poor

PATRICK

Liked: Staff & service
Disliked: Amenities
No wifi No gym No breakfast Pool area need some tlc
Stayed 2 nights in Oct 2022

6/10 Okay

Edward

I have stayed here 6 times with no issue. This time everything was fine except the wifi was down. I stayed 4 nights on the last day the hotel put wifi in the lobby only for the guest. It was very Irritating. I’m holding another reservation for November if they do not have it fixed I will be cancelling for sure. In today’s day and age and not have Wi-Fi it is outrageous and uncalled for.
Stayed 4 nights in Oct 2022

6/10 Okay

Dale

Disliked: Amenities
Location good-
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Overall it was ok. Disappointed in the housekeeping, it was requested twice for room to be made up (beds, bathrooms cleaned, new towels, etc.) and both times only towels were received, no cleaning service
Stayed 3 nights in Sep 2022