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"The room was fairly clean. The staff was extremely helpful. Not knowing Spanish some staff workers will translate Spanish to English on the phone app. Much of the staff spoke English though. Mr.Didre took extra care to make us feel comfortable. Thank You. "

"Room was clean, balcony was great view of volcano and yet private. Staff were friendly. Spa massage was excellent. "

"There was nothing about this stay that wasn't great. The resort grounds were beautiful, food was exceptional and the service was 5-Star. Highly recommend this hotel."

"All was good "

"Clean room. Amenities at hotel were nice. Sometimes in evening felt ignored if you were not directly in the restaurant for food. Hot tub great and individual room hot tub nice. A little bit too hot. I wish there was a way to add some cold water to moderate it. Grounds lovely and felt very private. Felt safe. Nice to walk around. Staff overall nice and helpful. Clean rooms and towels. "

"Staff were amazing (very amiable and professional); grounds were beautiful and well maintained. Loved the room patio view, hot tub, and heated pool with bar. Reception desk workers super accommodating and informative. Wonderful breakfast included with stay. Would definitely recommend and return. "

"People super nice always. Rooms were spacious and clean. Breakfast had lots of choices and the other restaurants were good too. Easy to move around they’ll pick you up any time .Short uber drive to la fortuna downtown."

"Wow. The room was absolutely phenomenal. Every interaction with staff was superb. "

"All was perfect "