2/10 سيّئ للغاية
Gary H.
13 أكتوبر 2025
Very disappointed in our 360 blue experience through VRBO. We rented an entire house and private pool in Rosemary Beach as we have two families five kids in total and don’t want to share anything with strangers. Well, it turns out “private pool” and “entire house” were a lie as 360 Blue rented the carriage house above the garage!Upon speaking with 360 blue about this situation, they claimed they had not updated the VRBO posting to indicate that you might be sharing the property if you don’t rent the carriage house! I then went to head and looked on VRBO for the future and nowhere does it indicate you can rent the carriage house alone. So it’s very clear, this was a bait and switch, they listed the entire property and when we didn’t rent the carriage house, they then posted the carriage house separately!!Well, it takes another day to hear back from them about how they can make this right for us and Michelle from 360 Blue indicated they didn’t have any comparable properties available to move us to, but would refund the rest of our money if we wanted to leave. That wasn’t quite going to work with my family so Michelle said she would come back to us in a few days with an offer to make things right. That offer ended up being about 3% of the total rental price even though our stay was not a “private“ stay. Yes, they not only take 97% of our money, but then rent out a carriage house to make even more money.I’m disappointed in how they’ve handled this situation. Be aware!!!!
Gary H.
أقام 6 ليالٍ في شهر أكتوبر عام 2025















