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The Approach Hotel

2.0 star property
Ski hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

The Approach Hotel offers direct access to Panorama Mountain Ski Area and Mile 1 Quad Express. Unwind in the sauna or spa tub, book a massage, or enjoy on-site mini golf. Two restaurants serve meals all day. Hiking, biking, and snowboarding are also available.

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Gym
  • Spa
  • Laundry
  • Pool

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Blackout drapes, free WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

Heating
LCD TV
Blackout drapes/curtains
Fan
Shower/tub combination
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Blackout drapes, free WiFi, bed sheets

Standard Room, 2 Queen Beds

Highlights

Heating
LCD TV
Blackout drapes/curtains
Fan
Shower/tub combination
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets

Standard Room, Multiple Beds

Highlights

Heating
LCD TV
Blackout drapes/curtains
Fan
Shower/tub combination
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 6
  • 2 Twin Bunk Beds and 2 Queen Beds

About the neighborhood

Map
2040 Summit Dr, Panorama, BC, V0A 1T0

What's nearby

  • Panorama Mountain Ski Area - 1 min walk - 0.0 km
  • Mile 1 Quad Express - 5 min walk - 0.4 km
  • Toby Chairlift - 6 min walk - 0.5 km
  • Red Carpet - 8 min walk - 0.7 km
  • Greywolf Golf Course - 4 min drive - 2.4 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 124 min drive

Restaurants

  • ‪Alto Kitchen & Bar - ‬5 min walk
  • ‪Fireside Cafe & Lounge - ‬8 min walk
  • ‪Cliffhanger Restaurant - ‬4 min drive
  • ‪T Bar & Grill - ‬7 min walk
  • ‪Jack Pine Pub - ‬5 min walk

About this property

The Approach Hotel

Family-friendly hotel near Panorama Mountain Ski Area
Located close to Mile 1 Quad Express and Red Carpet, The Approach Hotel provides a golf course, a grocery/convenience store, and shopping on site. Hit the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and cross-country skiing. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Enjoy the gym, as well as activities like mountain biking and snowboarding. Free in-room WiFi is available to all guests, along with mini golf and a coffee shop/cafe.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, along with sun loungers
  • Free self parking
  • Bike rentals, 3 outdoor tennis courts, and express check-out
  • Supervised childcare (surcharge), ATM/banking services, and smoke-free premises
Room features
All 57 rooms offer amenities such as free WiFi.
Other conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with cable channels

Similar properties

Property grounds

Panorama Vacation Retreat at Horsethief Lodge

  • Pool
  • Hot Tub
  • Kitchen
  • Restaurant
8.6 out of 10, Excellent, 398 reviews
Panorama Vacation Retreat at Horsethief Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Cross-country skiing
  • Downhill skiing
  • Golf course
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Mini golf
  • Mountain biking
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator
  • Thin carpet in room

More

  • 4 floors
  • Banquet hall
  • Built in 1981
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Fan
  • Heating

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during January, December, November, February, March, and April:
  • Children's club
  • Sauna
  • Swimming pool
  • Water park

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The seasonal pool will be open from July to August

Property is also known as

Pine Inn Mountain Village
Pine Inn Panorama Mountain Village
Pine Panorama Mountain Village
Pine Inn Panorama Mountain Resort
Pine Inn Mountain Resort
Pine Panorama Mountain
Panorama Mountain Resort Pine Inn
Mountain Resort Pine Inn
Pine Inn at Panorama Mountain Resort
Pine Inn at Panorama Mountain Village
The Approach Hotel Hotel
The Approach Hotel Panorama
The Approach Hotel Hotel Panorama
Panorama Mountain Resort Pine Inn

Frequently asked questions

Does The Approach Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is The Approach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Approach Hotel?

Self parking is free at this property.

What time is check-in at The Approach Hotel?

Check-in start time: 5:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at The Approach Hotel?

Check-out is at 11:00 AM.

Where is The Approach Hotel located?

Located in the mountains, this Panorama hotel offers ski-in/ski-out access and is within a 10-minute walk of Panorama Mountain Ski Area, Toby Chairlift, and Mile 1 Quad Express. Rk Heliski and Red Carpet are also within 10 minutes.

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The Approach Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 86 out of 590 reviews
Rating 8 - Good. 176 out of 590 reviews
Rating 6 - Okay. 156 out of 590 reviews
Rating 4 - Poor. 99 out of 590 reviews
Rating 2 - Terrible. 73 out of 590 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The weekend was a great experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All services was grate!
Stayed 2 nights in Jul 2024

10/10 Excellent

Irma

Liked: Cleanliness
All was excellent
Stayed 1 night in Feb 2023

6/10 Okay

warren

Liked: Cleanliness, staff & service, property conditions & facilities
The access to get your things to your room is very challenging. Other than that challenge it was a great stay. We stayed in he approach 2.
Stayed 2 nights in Jan 2025

4/10 Poor

Karim

Disliked: Cleanliness, staff & service
Despite the room being clean when checking in it was still dirty. Numerous issues were found in the room (sink clogged etc.). Signage to the room was confusing and no elevator or easy access to the 5th floor.
Stayed 2 nights in Jul 2025

4/10 Poor

Paola

Disliked: Staff & service, property conditions & facilities
Staff servicio was terrible, except at the check in.
Stayed 2 nights in Aug 2024

2/10 Terrible

Derek

Disliked: Cleanliness, property conditions & facilities
No elevator in our building and we were on the 4th floor and had to park a mile away
Stayed 2 nights in Jun 2025

6/10 Okay

Cassidy

Disliked: Amenities
Overall decent stay, and i would recommend. Keep in mind that it is an extremely basic stay marketed as a luxurious resort. The room lacked allot of really basic amenities (minimal furniture, no mini fridge, no housekeeping, no air conditioning, etc). I also wish they had disclosed that the pool was closed prior to our booking.
Stayed 3 nights in Aug 2023

4/10 Poor

Zach

Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms were unbearably hot 35 degrees
Stayed 2 nights in Jul 2024

6/10 Okay

Alexander

Disliked: Property conditions & facilities
Close to the ski hill . Not expensive . Close to parking . Good bed . Good bath shower in a good sized bathroom . Clean . Newly refitted renovated . Wifi was good . No kettle . No fridge . TV had no signal . No front desk . No nearby elevator . Inadequate light . Rooms are not made up every day . Staff is not in evidence at all .
Stayed 5 nights in Apr 2024

8/10 Good

Geoffrey

Liked: Cleanliness
Disliked: Staff & service
This is definitely not a 5-star property but if interest is on-hill accommodation at Panorama it fits well. The rooms are rather spartan but are large and clean. The Fireside Cafe win the hotel is a good option for breakfast. It would be good if the staff were better trained and provided with information. I could not locate my room as it was in a second building. None of the staff seemed to know this and I had to return to the central check-in to get details. I do not understand why the hotel makes check-out difficult. One has to return to the resort's central office via a lift and walk to check-out rather than just leaving keys in the room or visiting the resort's information desk beside the horel
Stayed 3 nights in Mar 2024

6/10 Okay

Donna

Disliked: Staff & service
The 4th floor did not have access to ice machine, no a/c or mini fridge, no signage for ice machine, screen door on balcony did not work, loud party music Until the early Morning hours
Stayed 2 nights in Jul 2023

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nicely renovated and very comfortable, the hallways need a refresh but that didn’t bother us too much as we didn’t spend a lot of time there. Our family really enjoyed the pool area, the water slides, the beautiful surroundings and all the fun activities the area has to offer, we’re hoping to go back again next year, it was so fun, definitely a highlight of our summer! The hotel staff was wonderful and kind, especially when my son ended up breaking his arm while on a bike ride in the area and had to go to the hospital in Invermere for x-rays and to get a cast the morning when we were supposed to check out. The hotel staff understood our situation and was very graceful in allowing us to check out later than the usual time given that we had to go to urgent care that morning. Thank you for being so accommodating and understanding!
Stayed 4 nights in Jul 2025

2/10 Terrible

Beth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to leave early because I had food poisoning. I asked for a refund, and they refused to refund me my one night. The section I was staying in didn’t have an elevator, so I had to carry my suitcase up multiple flights of stairs when I wasn’t feeling good. The room didn’t have any air conditioning, which intensified my nausea. I had no choice, but to leave and go home. The distance from the building, and the parking lot was quite a bit. I didn’t feel safe, carrying my luggage at night and in the early morning. I would never suggest this hotel to anyone.
Stayed 3 nights in Sep 2025

6/10 Okay

Snezana

Friendly staff Room not smelling good
Stayed 4 nights in Aug 2025

6/10 Okay

Jean-Roch

I think the property can be a little bit cleaner. Great view, Hot tub is great.
Stayed 2 nights in Sep 2025

8/10 Good

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice.
Stayed 5 nights in Jul 2025

6/10 Okay

S

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the condition of the property the hallways and the main entrance very dirty, elevators not clean at all, I don't think I would like to stay at the property again due to the fact that is not well kept, extremely run down.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable would be back
Stayed 2 nights in Jul 2025

8/10 Good

Aneta

Liked: Cleanliness, property conditions & facilities
Good experience
Stayed 2 nights in Jul 2025

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No air conditioning, thankfully gets cool at night
Stayed 3 nights in Aug 2025

10/10 Excellent

Ariya

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and decent mini fridge
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Disliked: Room comfort

Be Careful!

I was given a room beside the ice machine, beside the elevator and overtop of the room that heated and cooled the entire building. My room was shaking and rumbling none stop and it was insanely warm in the room. The AC control was deactivated and all I had was a small fan. On night two my key card stopped working so they called for a new card. I waited 15 minutes for the card and when they brought it they found out that the battery for my door was dead. I wanted another 20 minutes, sitting on the floor in front of my room the people walking by me smirking and laughing. I finally got in my room but had to wait for maintenance to take the door apart, replace the battery and put it back. The restaurants on site were insanely expensive but the food was horrible. It’s not that it was served cold or the service was bad. The food itself was the cheapest frozen food anyone could buy, and then they cooked that and served it. Nothing was made from scratch.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cyndee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay in a Fantastic Area

This was our second stay at Panorama Mountain Resort but our first stay at The Approach Hotel. We stayed for 3 nights in July and used the location as a pit stop for trips out to other areas such as Golden and Lussier Hot Springs. We thoroughly enjoyed the heated pool and hot tubs, but really wished they would allow access later than 10:00 pm as the sun was just going down and we would have loved to continue relaxing in the peaceful scenery under the stars. The Approach is a self-serve type stay and we did not mind this in the least. More towels or other requests were easily placed with the main check in. The only snag we hit was calling T-Bar & Grill to order takeout - the phone was never answered so we had to walk over, order and then wait for food. Still not a big deal and the food was very good! The rooms were very nicely refinished, modern and clean and we appreciated that the toiletries in the shower were in locked dispensers instead of bottles that could possibly be tampered with. Such a great stay in an incredibly beautiful area - we will be back soon!
Stayed 3 nights in Jul 2025

10/10 Excellent

Bon Vizmark

Liked: Amenities
The property was mice and clean. Accessible to everything. We love our stay and definitely we’ll comeback. 😁
Stayed 2 nights in Jul 2025