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"Breakfast was great room was clean"

"We had to book the Park Royal as a last minute booking the night we got to Langkawi due to a bad experience at another resort. I was able to book and get to the resort within an hour, and myself and my husband were amazed how beautiful the place was! The room itself was spacious, with a balcony with a handy clothes drying rail built in, the room had all amenities needed - an iron and board, scales, hair dryer etc. everything was clean and tidy. . The shower was great, with the rainfall top and we liked that the shower and toilet were separated. The breakfast was great, a huge selection of fresh and delicious food. We thoroughly enjoyed this! Overall had a great experience here and would highly recommend. "

"Breakfast was great "

"Great family hotel room in a lovely hotel with good breakfast,clean pool and excellent location to the beach. Staff were always friendly and helpful. Would definitely recommend this hotel when staying in Langkawi "

"Great resort with great staff. My only issue was the temperature of the room and how dry the air was in my room. I also asked to book an airport transfer the day before, but the morning of they didn’t order it. So I had to resort to a Grab which turned out to be cheaper. Overall the staff was very friendly "

"I had a terrible experience in this hotel. The condition was very poor that I had to leave the property immediately after receiving the keys. The room was not clean and there were many broken pieces and holes in the room, thus,the insulation wasn’t good. Even though there is an AC inside but due to the poor insulation the room felt very hot. The washroom wasn't clean as well,as I saw several insects including a big lizard. The shower was broken too. There were dust here and there. The condition was so poor that I decided to leave the property and booked another hotel immediately. Even though I stayed there only for half an hour or so they charged me for whole 3 days. While Hotel.com reached out to them regarding the refund they declined the refund request. Overall,I felt like this is far away from what they described in their property description ; so, I would never recommend anyone to book this place."

"Great hotel, very quirky and modern. Nice rooms, comfortable bed, great shower with nice toiletries. Lots of choices for breakfast. Staff are very friendly. Mellyn was so lovely. Enjoyed our stay "

"Room was in dated condition with a few things not working. Staff were always helpful and friendly and great loacation. "

"Clean rooms, staff very help. great spot near lots of local restaurants. "