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"Fabulous stay in a wonderful resort"

"Very family oriented resort! Close to the Imago mall but it’s not walking distance. You can grab and go to everywhere very easily. There was no hair dryer in the room so I had to ask for one. Breakfast buffet was very superb with various options from Malaysian food to Korean. "

"Fantastic location and such helpful friendly staff"

"Friendliness of the hotel staff especially the front desk during check in and check out. Staffs are helpful too. No complaints, but keep up the good work"

"Had a lovely stay, would like to have seen more food options and later bar food service. Activities team were great, reception and waiting staff were not very friendly, expected a higher level of service. "

"My stay at this hotel was rejuvenating. The soothing sound of the sea, the breathtaking natural surroundings, and the courteous staff all contributed to a delightful experience."

"The shuttle boat leaves at 12:30, and checkin is at 14:00? I can only guess it's a cash grab to force people to get lunch at the hotel's restaurant. Checkin was chaotic. We had to wait for an hour for our room to be ready. Hotel staff put us in an un-airconditioned room to sweat in the heat along with the remanence of that day's breakfast that was still scattered on the floor. When our room was ready, we were taken to the reception to the nicely air-conditioned and scented waiting room to...

"The Borneo Eagle is an exclusive five star hotel - newly launched. The staff are excellent, facilities good - the only issue we had was the plethora of sand flies which caused a lot of issues sitting outside. We talked to the Manager about this and understand a machine is being shipped to deal with this issue - also the beach on the offside of the hotel was covered with plastic bottles and rubbish, which should be cleared on a daily basis to support the high quality nature of the hotel."

"Need wheel chair access"