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Novotel Lugano Paradiso

4.5 star property
Luxury hotel with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Novotel Lugano Paradiso

Exterior
Exterior
Superior Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace
Reception
Bar (on property)
Novotel Lugano Paradiso offers an eco-friendly stay amid Lugano's vibrant culture, with a poolside bar and on-site shopping. Relax in the garden, enjoy the outdoor pool and playground, or rent bikes to visit Via Nassa and Monte San Salvatore. Highly praised location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pool
  • Bar
  • Room service
  • Parking available
The current price is AED 943
AED 1,037 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Sofa bed - double
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed, Non Smoking

Superior Room, 1 Double Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Sofa bed - double
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
Sofa bed - double
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Accessible, Non Smoking

Superior Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Blackout drapes/curtains
Sofa bed
Premium bedding
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Map
Viale San Salvatore 11, Paradiso, TI, 6900

What's nearby

  • Via Nassa - 14 min walk - 1.2 km
  • LAC Lugano Arte e Cultura - 14 min walk - 1.2 km
  • Palazzo dei Congressi - 3 min drive - 2.1 km
  • Lungolago - 3 min drive - 2.5 km
  • Lake Lugano - 4 min drive - 3.8 km

Getting around

  • Lugano-Paradiso - 5 min walk
  • Lugano Funicular Station - 6 min drive
  • Lugano (LUG-Agno) - 16 min drive

Restaurants

  • ‪GourmetBar - ‬1 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪La Veranda - ‬5 min walk
  • ‪Cafè Retrò Ristorante Tivoli - ‬3 min walk
  • ‪Ristorante Beirut - ‬2 min walk

About this property

Novotel Lugano Paradiso

Luxury family-friendly hotel near LAC Lugano Arte e Cultura
Located close to Via Nassa and Monte San Salvatore, Novotel Lugano Paradiso provides a poolside bar, a terrace, and shopping on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Other perks include:
  • A seasonal outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, a computer station, and a vending machine
  • Games, a foosball table, and luggage storage
Room features
All 96 rooms offer comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 32-inch HDTVs with cable channels
  • Wardrobes/closets, separate sitting areas, and highchairs

Similar properties

Daily buffet breakfast for a fee

Villa Sassa

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
8.8 out of 10, Excellent, 975 reviews
The price is AED 711
AED 780 total
includes taxes & fees
19 Nov - 20 Nov
Villa Sassa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 23 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Children's pool
  • Foosball table
  • Games
  • Gym
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Table tennis

Family friendly

  • Children's pool
  • High chair
  • In-room sofa bed
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CHF 50
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night
  • Destination fee: CHF 1.70 per person, per night. This fee does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 23 per night (in/out privileges)
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from May 24 to September 30
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Novotel Hotel Lugano Paradiso
Novotel Lugano Paradiso
Novotel Paradiso Lugano
Novotel Lugano Paradiso Hotel
Novotel Lugano Paradiso Hotel
Novotel Lugano Paradiso Paradiso
Novotel Lugano Paradiso Hotel Paradiso

Frequently asked questions

Does Novotel Lugano Paradiso have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Novotel Lugano Paradiso?

As of 1 November 2025, prices found for a 1-night stay for 2 adults at Novotel Lugano Paradiso on 23 November 2025 start from $266.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Lugano Paradiso pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Lugano Paradiso?

Self parking is available for CHF 23 per night.

What time is check-in at Novotel Lugano Paradiso?

Check-in begins at 3:00 PM. Early check-in is available for a fee of CHF 50 (subject to availability).

What time is check-out at Novotel Lugano Paradiso?

Check-out is at noon. Late check-out is available for CHF 50 (subject to availability).

Where is Novotel Lugano Paradiso located?

This family-friendly Paradiso hotel is located near the airport, within a 15-minute walk of LAC Lugano Arte e Cultura and Via Nassa. Lungolago and Palazzo dei Congressi are also within 2 mi (3 km). Lugano Funicular Station is 25 minutes by foot and Lugano-Paradiso is 5 minutes.

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Novotel Lugano Paradiso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 335 out of 625 reviews
Rating 8 - Good. 223 out of 625 reviews
Rating 6 - Okay. 44 out of 625 reviews
Rating 4 - Poor. 10 out of 625 reviews
Rating 2 - Terrible. 13 out of 625 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natália Dafne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall, with nice staff and breakfast in an excellent location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, would stay again for sure
Stayed 1 night in Jun 2024

8/10 Good

Nino

Liked: Cleanliness
Ok
Stayed 4 nights in Jun 2025

2/10 Terrible

Naser

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accor members and vib members hotels

Very bad hotel with extras charge late check out with out warning us very bad check out it’s just few minutes make my day very bad I don’t like steals this way with customers I would like two thanks the man in checked in front desk.
Stayed 2 nights in Apr 2023

10/10 Excellent

ALFREDO MALFAVON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y amplia,atención excelente, regresaría sin duda
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Lugano waterfront. 15 minutes walk to the centre of town. Staff friendly. Breakfast buffet excellent. Hotel clean and well maintained.
Stayed 4 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our 1- night stay. Market nearby to buy essentials and really quiet. The staff was amazing as well!
Stayed 1 night in Jun 2025

6/10 Okay

Dariia

Liked: Staff & service
Not up to par
Stayed 2 nights in Aug 2025

8/10 Good

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hat uns gut gefallen, alles war gut insbesondere das Personal sehr freundlich
Stayed 2 nights in Aug 2025

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and clean, overall quality, superb
Stayed 1 night in Aug 2025

8/10 Good

Urs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren sehr zufrieden mit dem Hotel Novotel, die Zimmer waren angenehm gross, sauber und ruhig. Frühstück hatte eine grosse Auswahl an Speisen und Getränken. Reception war einwandfrei und sehr freundlich. Tiefgararge vorhanden mit genügend freien Parkplätzen, Preis für das Parkieren ist angemessen. Speziell hat uns gefallen, dass auf jeder Etage des Hotels ein Wasserspender vorhanden ist, welches das separate kaufen von Wasser unnötig macht. Kurz zusammengefasst: Das Hotel kann ich nur empfehlen und wir kommen gerne wieder einmal.
Stayed 2 nights in Aug 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a hotel on our way home (to Germany) with a pool for the kids and an electric charging station. Pool was great, drinks expensive (probably regular Swiss prices) but delicious and breakfast huge variety. Parking garage with electric charging was next door, but we had to pay the parking garage price and the charging, since it doesn’t belong to the hotel. Overall a nice stay for one night.
Stayed 1 night in Jul 2025

10/10 Excellent

Katariina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Varma valinta

Varmaa Novotel-laatua. Todella hyvä, siisti ja rauhallinen hotelli mukavuuksilla ja erinomaisella palvelulla. Mukava iso huone, jossa lapsillakin hyvät sängyt. Kaikki toimi.
Stayed 1 night in Jul 2025

10/10 Excellent

Raffael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut
Stayed 1 night in Jul 2025

8/10 Good

Jan

Liked: Cleanliness, amenities, property conditions & facilities
Lage, Pool
Stayed 1 night in Jun 2025

10/10 Excellent

Shoba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Kvarvaressos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Patvof a road trip everything was clean efficient ans smooth breakfast was good too easy car parking
Stayed 1 night in May 2025

8/10 Good

Chalang

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gut
Stayed 1 night in May 2025

10/10 Excellent

Seong ok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Natascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war sauber, das Personal freundlich und zuvorkommend. Schönes ambiente. Man hat sich einfach wohl gefühlt. Würden immer wieder kommen.
Stayed 2 nights in Apr 2025

8/10 Good

ATUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Nice hotel close to the Paradiso station from where we took trains to Italy for the day Neat clean rooms , Breakfast spread was good all 4 days, but no variations to the menu Helpful staff & receptionist
Stayed 3 nights in Sep 2024

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Great food and great hotel!
Stayed 1 night in Jul 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens.
Stayed 1 night in Jul 2024

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and restaurant. But breakfast options need improvement. That is the only note. The rest is absolutely perfect!
Stayed 1 night in Jun 2024

10/10 Excellent

Corinne

Everything was top. Very polite staff and big room for me an my two kids (12&14)
Stayed 1 night in Apr 2024