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"Hotel did not have any rooms available at the time of our check in however they were able to transfer us to “Westin” hotel near by and everything went well"

"Front desk were very accommodating "

"Great location"

"The Hotel is very Beautiful & clean . The check was very quick my room was ready before 3pm. The restaurants on site was very good . The free continental breakfast was excellent, very big selection to choose from. The location is great easy to get around . They also speak English. The staff was very friendly & nice . The have 24 hour room service."

"I loved the service, cleanliness, food, everything!"

"Ameh realizo magnifico servicio con nosotros. Muy amable y profesional , Saludos, los Cubanos 😅"

"Great hotel, very centric "

"Excellent hotel. Very attentive and friendly staff. It's a very quiet, clean, and above all, safe place. This was my third time here, and this time I had the unpleasant experience of getting sick, so my husband called the front desk to request an ambulance. The staff on duty immediately arrived and escorted me to my room, where I was immediately assisted. Thank you to the hotel staff for their diligence. The cleaning staff was excellent, and the hotel's breakfast and dinner were very good. Thank you for everything."

"My stay was very good, staff were helpful, accommodating, friendly, easy to communicate with and overall just a really positive experience. Location was convenient, easy walk to train station, restaurants and all amenities. Room was clean and beds were comfortable. Breakfast was always sufficient, tasty and with varieties. I highly recommend Novotel for your stay in Panama. Much acknowledgement to these staff Adella, Diego, Wanda, Duvan and Javier."