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"Very excellent staff Very helpful Very clean hotel ...so I booked another night and they made me change rooms for what reason would not give me , sorry sir is all the reason they would give me, how does that even make sense, so obviously they do have problems with management but overall it was great. B "

"The Hotel was very close to terminal 1 and they offered free shuttle. Room was also clean and staffs are nice and helpful."

"The staff are courteous at the restaurant."

"Staff services are excellent and room is in perfect condition when it come to cleanliness !"

"Close to airport and shopping malls. Excellent service."

"Yes"

"The Savea Bay City Hotel has some truly great qualities, but it's important to be aware of the drawbacks, especially regarding comfort. ​The Upsides ​The hotel truly excels in its staff service. Every member, from the receptionist to the bell staff, security, and housekeeping, was great and offered excellent service. ​The breakfast is also a significant plus. It's generally great, though the orange "juice" tastes more like syrup than actual juice. The restaurant food is decent, especially the eggs, but other items aren't quite up to par. However, since the breakfast is complimentary, it's hard to complain! The room itself is nice and cozy. ​The Downsides ​Despite the nice room aesthetic, there are three major issues that severely impact the stay: • ​The Mattress: The spring mattress is extremely uncomfortable. Lying down caused so much back pain that we couldn't sleep the entire night. It's worse than a sofa. • ​The Hot Water: The hot water system in the shower is inadequate. The water is only lukewarm, not properly hot. • ​Toiletries: I strongly suggest bringing your own toiletries. The supplied toothpaste is cheap and small, barely enough for a single use, definitely not for two people. • ​Final Verdict ​If you are a traveler who prioritizes location and excellent staff service above all else, the Savea Bay City Hotel could be a consideration. ​However, if a comfortable, good night's rest is a requirement for your stay, I strongly advise you to look elsewhere. "

"Check in / front desk and guards are very helpful and they always greeted you with a smile. The place is very clean and new, just a simple suggestions, it would be nice if there’s a kitchen towel, pot holder to use inside the unit and instead of a small oven toaster, i think microwave will be more useful and additional socket adaptor for small kitchen appliances would be better as well, but overall experinece is excellent! The operator is also very considerate, almost forgot to mention that! you! "

"Good clean room, helpful staff and nice area!"