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"Quick trip and 1st stay at The Brook. Very enjoyable, clean and quiet. Valet parking guys were very nice as well as the employees at the reception desk. Will definitely be back. OH! Opal bakery has the BEST latte! "

"Clean room / staff great/ breakfast good"

"Clean an they were very nice"

"Clean room, but thin walls. Kept up all night by both rooms in either side of me laughing, coughing. Talking like they were in a nightclub. Knocking on each others doors so hard thought they were at my door. Needs to have a rule for noise after 10 or something. It was after 3:00am before things started quieting down but right at 6:00am they were at it again. You can hear EVERYTHING!"

"Didn’t offer breakfast, snacks locked and staff did not have key, only one room key, no soap at sink "

"Pas de dejeuner inclus comme mentionné, beignes et pommes. Il y avait une odeur persistante de marihuana dans les corridors. Et nous avons eu un probleme de carte pour ouvrir la porte de notre chambre, l’employée de nuit sur place a été fortement désagréable! Donc assez décevante comme expérience à cet hôtel ! "

"Rooms were very good. Great meal at steakhouse "

"Could have used a little more detail with cleaning the room as I found a dirty fork and tissue between the bed and night stand and some old looking food stuck to the shade of the window. Beds are very firm, if thats your preference your in luck. Staff was excellent, building was new and very nice, breakfast is amazing, and 24 hour shuttle service."

"I was the best Motel and Hotel in Utica. It gets an A++"