Verified review
2/10 Terrible
Ross
20 December 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
The place is under construction. The water was off when we got there. One elevator was down. The areas were all dirty and dusty. The elevators were torn and stunk of acetone some guy was using to clean off the old adhesive. The elevators were constantly being used by guys with carts. Not their fault but inconvenient when one was down. The hallways reeked of paint. The ceilings in the hallways had wires hanging down and all the piping exposed. The room numbers were on the floor. The outside pool area was filthy. I had to fix our toilet to get it to work and the guy who came in to look at it saw I'd fixed it and never came back to do it properly. I made it work but really? I should send a plumbing bill. There were a couple of nice girls there and it's not their fault the state of the property. My complaints and comments fell on deaf ears. Luxury? The Westgate across the road was luxury. This was far far from it for what they were charging. Never saw a housekeeper. Well, we saw them but never in our room but that was fine. I don't need my room cleaned every day but an attempt or once? I would probably not go to Park City again or maybe I would but I'd go to the Mountain Village side.
Stayed 4 nights in Dec 2023