"Booked 3 rooms. Requested in advance that they be near each other. Two were but one on different floor. No reason why 3 rooms couldn't have been blocked with advance notice. All 3 rooms were different. One had bath/shower which wasnt desirable but no choice given, other 2 were walk in cubicles. Our room had 3 high steps in the room to separate entrance and bathroom area from the bed area. Very inconvenient with knee problem and not described in room description. Woken on last morning by the...

"I didnt recomend this property the staff was no so friendly and the place where is located is not the best "

"It’s a beautiful hotel in a perfect location! The beds are super comfortable, the rooms are impeccable clean! The front desk staff was the most helpful and friendly people I have ever met ! It was an amazing experience! Thank you ❤️"

"Excellent hotel in a wonderful central location. Our room was well-maintained, and the staff was very friendly & helpful. ‘Highly recommended. "

"Deben mejorar la limpieza y aspecto del hotel porque no corresponde el precio con lo que ofrecen, el desayuno es de los perores en Madrid a la verdad . Mi opinión deberían darle un poco más de condiciones al hotel."