"I was slightly sceptical before arriving because of some of the mixed reviews, but I honestly can’t really fault this hotel. I booked it as a base for me and my 11 and 13 year olds for visiting Milan and Lake Como. I booked the classic triple room, the cheapest option as we would only be sleeping in the room, and it was a perfect choice. A large, clean room with everything we needed (kettle, fridge, tv, wifi, daily cleaning.). The staff at reception were always very helpful. The free shuttle to and from the metro was invaluable and we used it twice a day every day, with very friendly drivers. The pool was very clean and pretty with free towels. We didn’t use the restaurant, but grabbed breakfast every day from the autogrill next door to eat on the train, and had sandwiches from there for dinner several times after getting back in very late too. There is a grab and go sandwich service in the lobby but we preferred the prices and choice at the autogrill. It’s not a resort hotel and you do need to drive (or taxi/shuttle) to leave the hotel as it’s on a motorway, but we knew all that before arriving. The sound proofed rooms meant we slept very well (appreciated after 20k steps a day!) It ticked every box we needed. I would definitely return for the same type of trip again in the future."