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"The hotel was nice however my biggest complaint would be about the housekeeping service. We requested for housekeeping expecting the dirty sheets and pillowcases to be replaced with clean ones however upon inspecting we realized that they were not replaced but flipped over. The floors also weren’t vacuumed because the same crumbs and dirt on the floor was still there after the service. The rating would have been higher however after what we experienced with the housekeeping service it raises the question if the sheets present when we checked in was ever washed or replaced. Also the elevator was quite slow. "

"The guests and amount of chaos at the hotel made us feel unsafe. There were 12 -14 motorcyclists parked in the garage, that would blast music and smoke pot, no one told them to turn the music off or leave the garage. They were all in the lobby, and made inappropriate comments to us."

"Broken latch in washroom (cant lock the washroom), all essentials like body soap, lotion, shampoo etc were all empty and the TV was also barely working (not an HDTV and had a blueish haze on the entire screen). Towels were also not great and had yellowish tint."

"Clean room and everyone is nice"

"Location was good, close to the galleria, NRG, and Toyota center. You pay extra for parking but it comes out of your security deposit ($25/night). Staff was friendly. Room was spacious, lighting dim but windows helped. I communicated with the hotel and requested early check in a week before my arrival since my flight changed, they told me I could pay an extra fee for it which I agreed to but when I got there the room was not ready. Since I stayed for 5 days they said it was required for housekeeping to come in and refresh my room at least one day, they never refreshed my room but did leave new towels on my sink."

"Yes"

"The pictures never look like the actual place of course. The room was kind of old looking. We had to call several times in less than an hour to get towels because no one came up to clean. I asked the lady who came to bring towels can she can the room and yes someone came in but the only thing I noticed done was the water. They brought us 2 bottles of water because we had drank the first set. Yea so I will not be returning. I do not like hotels that do not clean my room for me to dine to clean sheets"

"Nice room and beautiful view. Pool was nice. "

"Clean room and staff was nice "