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"Gian, the receptionist, was amazing! Super friendly and explained everything easily!! We recommended "

"We arrived at the hotel very late, to a friend of Welcome and the offer of room service for some drinks, as the hotel didn’t have a bar The staff kindly helped us to get our bags to our room which is very spacious and clean, although a little bit tired in decoration. However the excellent location of the hotel in the historic centre overlooking the river more than made up for the decor. A pleasant buffet breakfast was included in the price. All of the staff were extremely helpful & friendly. I would happily stay there again "

"This was our second stay. It was great. Fantastic location. Terrific breakfast. My only complaint is the wi-f- kept cutting out."

"Excellent hotel, and a superb location 5*"

"Nice hotel. Typical Pisa easy and good"

"Beautiful hotel, we were upgraded to a junior suite which was a fantastic room. The staff were extremely friendly and attentive, the pool area was very nice. The breakfast was varied and of excellent quality. We availed of the free bike hire a few times too. In short, everything you could want in a hotel. "

"Night receptionist grumpy, rest of staff where ok. Able to store luggage when arrived early, very close to station and the tower. Good price and had good sleep, coffee good at breakfast"

"I love everything about this hotel, the very friendly staff, the very clean facilities and everything no more than 20 minutes walk away."

"Met by Sonia in reception who was just so very helpful. Hotel provided us with bikes to explore the town. Such fun. Then Ricardo helped us get tickets to the Puccini concert in the San Giovanni. We loved Lucca and it was in no small part owing to the lovely people we met in the hotel and in the city. "