Find all hotels by Independent in Pasuruan

"This hotel should be called B&B. They need to do much more. Total revamp is certainly called for. Nothing about it is worth a mention. "

"The hospitality was great, they offered free breakfast and free airport shuttle at this cheap price is commendable. They could really use better bedding rest over all stay was good"

"The check-in was extremely terrible. We had proper reservation but the hotel reception was trying to give us a hard time. First, they denied the guest check-in. Then they tried to question whether reservation was the day before but it's not true. Then they didn't accept screenshot of reservation from WhatsApp (with proper reservation number) and forced us to download pdf of the reservation and sent to them. After all these, they told us the hotel was fully booked. It seems to us that they overbooked or not connected well to hotels.com system. So, we have to contact hotels.com staff right away. After hotels.com staff called them, we could finally checked-in. The entire process took like 40 minutes of frustration. I would recommend to avoid this hotel at all cost!"

"Nice views, clean rooms, very helpful staffs "

"Basic accommodation, unhelpful staff (they charge for everything, even borrowing a hairdryer) but the location is wonderful and I guess that’s what you pay for."