Search Aparthotels in Paxico

"The hot tub was not in working order. The entire "

"The hot tub was too hot to the point we couldn't sit in it. Last time we stayed at this location it was barely lukewarm. This time was definitely to the other extreme & I typically can handle really hot water. "

"The door was broke locking, no ice, the smoke by detecter was busted"

"Good stay for the price!"

"I have stayed at this location 14 times over the last year. The last 3 times I get assigned a room and have had to return to the desk for a new room. From broken toilet to not having a sofa bed as requested to non working tv. The past trip was told to step out of line while they checked others in. So after a 9 hour drive with a 4 year old who was tired and hungry, we sat and watched 11 others check in before finally getting a room. "

"The room was spacious, the bed comfortable and the bathroom was nice. The TV was my only complaint. Remote didn't work and very minimal channels, but it really wasn't a big deal for our stay. The check in took some time, but it was because they had recently changed systems, it was a friday night and EVERYONE was checking in. The staff knew it was slow and they were very friendly in acknowledging it. I think that place stays booked, which is a good sign. We didn't get to experience everything but the lobby, bar, breakfast buffet, and pool looked great. I love all the Manhattan & K State memorabilia. I"ll be staying there in the future!"

"Staff nice"

"Great"

"Room was good. Pull out mattress was disappointing. Thankfully they had an extra mattress topper for the regular beds or it would not have been usable. Lobby, exterior, and parking lot are all dated. There's nothing special about the breakfast options and fewer options than many other hotels we've stayed at. You have to be very careful in the parking lot due to potholes. The main doors are broken, so we had to use the breakfast doors immediately adjacent to the smoking chair. The sidewalk isn't smooth, so getting the luggage cart in/out was difficult between breaks in the sidewalk and the chewy parking lot. All that said, the room (what really matters) was fine and the people were nice. Unfortunately, our stay was tainted by a random $34 charge on the bill. I hadn't checked out yet and inquired at the front desk. They couldn't explain it and didn't volunteer to refund it. I had to request the refund. The refund was immediately processed, but the person at the desk had no explanation for the charge and that's suspicious. She thought it was an incidental hold, but that amount is $31 and this was $34. I also saw the $31 as pending, this was not an incidental hold. She confirmed it wasn't a late checkout fee because they don't charge for that & our Marriott status allows for late checkouts. The line item name on the bill didn't explain the charge. I'm glad I saw it before I left, but trust was hurt."