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"Claudia was fantastic. We needed to change rooms and she could not have been more accommodating. She was very gracious and handled it with little inconvenience to us. Made the stay much better. Thanks to Claudia. "

"The hotel was clean and comfortable and welcoming. Plenty of restaurant options but a light breakfast being included would be nice"

"The hotel is fantastic! Personally would like a little more variety of breakfast options, but not a huge deal. Staff was very nice, just not many employees working. Only ever saw 2 people total (front desk and a house keeper setting up breakfast one morning). My biggest complaint is that rooms aren’t cleaned during the stay, if you need your room cleaned you can request it. But I ran out of towels and other room amenities and had to call twice to get replacements. "

"Anything I would complain about isn't really a complaint. Do I love taking baths? Yes, but when the water pressure is as strong as it is at this hotel, I'm going to take a shower (but still bemoan not having tubby time, because I'm a whiny little b*tch). Their makeup removing wipes? Honestly the best I've ever used, and I'm now upset that I will forever be disappointed with the ones I have at home. Surprise period late at night when you didn't pack any supplies because you weren't supposed to have it for weeks? They will hook you up with tampons AND they have cookies. My final "complaint": the blinds are so good that you can keep your room darker than the underworld at all times. This room was so peaceful I might have slipped into a coma overnight for how well I slept. Honestly, if I didn't respect this place for what a great job they do, I'd probably make my husband steal one of their pillows because my head has never been so content. They have breakfast but I can give zero details on that because I slept so well that I didn't make it downstairs until after 2 PM. Giving it 5 stars because I can only assume they can do no wrong. Definitely stay here if you get the chance, and please give me details on their pillows if you're in their inner circle. Also, Mudpuppies is super close by and has great staff, delicious food, and great drinks."

"We were very pleased with our stay at mountain inn and suites. Everyone was very nice and accommodating. We would definitely stay here again. "

"This was a beautiful mountain setting, with cute A-frame cottages. The huge king size bed seemed extremely comfortable, but the secondary pulled out couch was awkward and uneven. However, the room was clean and had what was necessary."

"Love the beauty of the Lodge, and the staff’s friendliness!"

"Excellent in all respects. I have stayed here several times "

"Staff was friendly and helpful"