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"A disappointing stay overall. The $30 early check-in fee (for any arrival before 2pm) is very strictly enforced, even when rooms are clearly ready hours earlier. I’ve not experienced this level of rigidity at other hotels, and after a 36-hour journey it felt lacking in compassion. The airport pickup was also frustrating — I waited around 50 minutes as the shuttle only runs on the hour, which wasn’t made particularly clear in advance. Unfortunately, the room itself was extremely noisy. I could hear the neighbouring guest snoring, showering, and opening/closing doors, along with frequent noise from outside — car beeps, doors slamming — from as early as 3am. As a result, I got very little sleep. The hotel is also located right next to a busy main road, which adds to the noise. On a positive note, there is a delicious Thai restaurant opposite, and both the Welsh lady at check-in and the shuttle driver were genuinely lovely and welcoming. However, due to the overall experience, I cancelled my repeat booking for later this year."

"overall the stay was pretty average. The hotel requires a lot of reinvestment. Staff were friendly facilities were okay not up to what you were expect in 2026 for the cost paid."

"Room was clean, bathroom was clean. Staff were friendly. Had all the amenities needed if required. "

"Easy check in, great facilities"