"Owner never responded with check in details leaving us stranded in the Ireland countryside after spending hours on the phone with VRBO trying to sort it out."

"We loved this warm and friendly little townhome! It was the perfect place for a quick stopover for our family at the start of our dream Irish road trip. The host was incredibly gracious and quick to respond when we got in late due to some car trouble and I was texting late with questions (and none of those questions were things that weren’t explained right or anything like that - the questions were all things I would have figured out myself really easily had I not been stressed and sleep...