When we arrived, we discovered that the condo wasn't clean yet. When the cleaner arrived, she explained that it was a heavy cleaning day as she had to replace some furniture. That's fine, and we let her drop off her towels.
Later that night, as we were settling in, we noticed that there was hair in the tub we hadn't yet used. We contacted the owner, who apologized, but said in response to us asking whether the cleaner would return to clean the tub, "Unfortunately not."
There was no real response from the owner. We enjoyed our time in Philly, but next time I don't think we'll get a hotel.