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Okay Palace Hotel

3.5 star property
Guests sip cocktails at the swim-up bar or enjoy rejuvenating spa treatments at this relaxing retreat in the heart of Phnom Penh City Centre

Choose dates to view prices

Okay Palace Hotel, near Royal Palace and Central Market, offers a peaceful retreat in busy Phnom Penh. Enjoy the daily manager's reception, unwind with aromatherapy at the spa, or relax by the pool with sun loungers. The restaurant serves meals all day, and free WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 140
AED 173 total
includes taxes & fees
22 May - 23 May

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Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 5 for children
  • Airport shuttle fee: USD 14 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Okay Palace Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at Okay Palace Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Okay Palace Hotel on 22 May 2026 start from AED 140, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Okay Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Okay Palace Hotel?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Okay Palace Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Okay Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 14 per vehicle applies.

Where is Okay Palace Hotel located?

Located in Phnom Penh City Centre, this spa hotel is within a 15-minute walk of Royal Palace and Riverside. National Museum of Cambodia and Royal Palace Park are also within 10 minutes. Phnom Penh Railway Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

7.4

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 35 out of 86 reviews
Rating 8 - Good. 33 out of 86 reviews
Rating 6 - Okay. 11 out of 86 reviews
Rating 4 - Poor. 5 out of 86 reviews
Rating 2 - Terrible. 2 out of 86 reviews

Reviews

Verified

10/10 Excellent

Sunneary

Liked: Staff & service
Great staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, amenities.
Stayed 10 nights in Oct 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
This is a pleasant hotel well placed for seeing the sights of Phnom Penh. Rooms are spacious and the hotel is clean. Breakfast buffet is available at the Okay Boutique Hotel a few steps away. Eggs and oriental soups are available in addition to the buffet selections. Rates are reasonable.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Sokha

Liked: Staff & service, amenities, property conditions & facilities
Clean friendly staff but location is so crowded. Not good for driving.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel! Loved the interior, their amazing restaurant, the pool, loved it all! Walked everywhere
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, in a creative arts are. A unique type of building, quite comfortable
Stayed 6 nights in Jan 2024
Verified

10/10 Excellent

PADMAKAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Great view from the balcony. Very good staff, excellent breakfast spread. The hotel is run very professionally, at least once a day you will get a call from reception checking on everything. Kudos to the staff.
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Colette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When i booked i requested airport pick-up which they offer, and early check in, same info box on expedia. 48 hours in advance which is double what they request.. no response, so i sent a note reminding them via expedia. After 43 hours of travel, alone and with 3 bags they weren't there. I spent an hour looking for my sign while being surrounded by everyone asking to take me there. So i picked a van, he huddled with about a dozen guys and a tuk tuk took me. He insisted i get a phone sim right away, though i said no many times.5 minutes only. Hell ensued while i was yelled at by a shop owner demanding $, and other weird behavior. I just wanted to go to the hotel. When i finally got there they were aware of my early check in and i inquired about the shuttle. A very rude man just blew off the receptionist with no explanation. She said he didn't feel like it. But the early check in was ready and she knew about the shuttle request. A really bad and stressful start for no good reason. If you must stay here stay at the okay boutique around the corner. Nice staff and food. The alleyway is filled with tuk tuk drivers that will badger you incessantly so be prepared. No isn3enough.
Stayed 10 nights in Jan 2024
Verified

10/10 Excellent

Samphors

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here & will definitely stay here again!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christopher Brian

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful. Room service was prompt, affordable, and delicious. Room was clean and well maintained. Good location. No complaints
Stayed 26 nights in Jan 2026
Verified

10/10 Excellent

Chatlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Good service and nice rooms
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
Awesome
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Glen

Room was huge. Staff friendly tuc tuc drivers outside of hotel were out of this world. They took me everywhere and we had a great time socializing after a full day. Number one place to stay
Travel with ease from hotel
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Kosal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The address location is on narrow street and its very difficult to locate.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Li Li

Disliked: Staff & service, amenities
Check-in was not great; front desk forgot to turn on the electricity so I had to go down to ask for this, then forgot to return my visa to me, then had dead TV remote. I went down twice just to sort out. Then the wall lights switch did not work so room with three queen size beds for one person (!) was a bit dark. Then the dresser light couldn't be switched off so it was on all night. Why was the room so unprepared?
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Virak

Disliked: Staff & service, property conditions & facilities
S
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entering the lobby to the room was very beautiful! My stay was quite prefect.
Stayed 17 nights in Dec 2023
Verified

6/10 Okay

HeeDong

Disliked: Amenities
Better stay next hotel
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Only been open a couple of weeks, and it shows a little bit. Very pleasant staff.
Stayed 7 nights in Jan 2019
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Booked in for 1 night asked stay another night told was ok next day told to go to another hotel not pleased
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Ronald

Friendly and helpful
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Nara

Liked: Cleanliness, amenities, property conditions & facilities
Staffs ver courteous & room is spacious
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

masa

Liked: Staff & service
ホテルの侵入道路が狭くて袋小路で不便 部屋の掃除要求しないとしてくれ無い 部屋の窓小さくて暗い ロケーションは便利 スタッフはフレンドリーで好印象
Stayed 8 nights in Aug 2025
Verified

6/10 Okay

Miki

Liked: Cleanliness
Disliked: Property conditions & facilities
仕事で滞在しました。部屋は清潔で、バルコニーから見る街の夜景は美しかったです。コストパフォーマンスのいいホテルだとは思います。朝食は隣のホテルに移動しなければならないらしく、利用しませんでした。シャワーはお湯が出ません。洗面台の水は、茶色く濁っている時がありましたので注意が必要です。Receptionに、お湯が出ないことを伝えたら、苦笑いしただけで残念でした。
Stayed 9 nights in Feb 2024
Verified

8/10 Good

Aurelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une ventilation ne fonctionnait pas dommage...
Stayed 2 nights in Feb 2024