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The Mou Hotel

3.0 star property
Guests can savor cooked-to-order breakfast at the restaurant, sip drinks at the bar, and easily explore Phnom Penh's Central Market and Royal Palace

Choose dates to view prices

The Mou Hotel in Phnom Penh City Centre offers comfort and convenience. Travelers appreciate the business center and helpful multilingual staff. Amenities include free self-parking and high-speed WiFi, which guests consistently praise.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

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Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 10 for children
  • Airport shuttle fee: USD 13 per room

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is The Mou Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Mou Hotel?

Check-in begins at 2 PM.

What time is check-out at The Mou Hotel?

Check-out is at noon.

Does The Mou Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM–1:00 PM at scheduled times. A fee of USD 13 per room applies.

Where is The Mou Hotel located?

Located in Phnom Penh City Centre, this hotel is within 1 mi (2 km) of Orussey Market and Royal Palace. City Mall and Wat Moha Montrei are also within 15 minutes. Phnom Penh Railway Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.0

Cleanliness

7.2

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 33 out of 112 reviews
Rating 8 - Good. 49 out of 112 reviews
Rating 6 - Okay. 22 out of 112 reviews
Rating 4 - Poor. 3 out of 112 reviews
Rating 2 - Terrible. 5 out of 112 reviews

Reviews

Verified

6/10 Okay

Irving

Liked: Staff & service, property conditions & facilities
The air conditioner on the third floor did not work well at all. Also, the Internet was very spotty. I had to hold my phone in certain areas of the room just to have access. The staff was excellent. Very helpful and accommodating. I would have stayed longer if it was better Internet or AC.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Frédéric Daniel

Liked: Staff & service, property conditions & facilities
Bien
Stayed 24 nights in Apr 2026
Verified

6/10 Okay

Verified traveler

Liked: Room comfort

オルセーマーケット近くの中級ローカルホテル

オルセーマーケット近くの小ぎれいなホテル　宿泊客はローカルと中華系が中心　オルセー市場に近く遅くまで食事には困らない　ホテルの直ぐ側にはローカルレストランやバインミーのお店もある 室内は最低限のものが揃っている　WiFiは少し遅い 地図表示の場所は実際とは違っているので要注意
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

ETSURO

オルセーマーケット近くの格安ホテル

一般的な観光客はあまり来ないであろうエリアのホテル 歩いて5分でオルセーマーケット、セントラル・マーケットへも徒歩10分と不便はない 部屋の広さは十分　バスルームは一般的　デスクも広く　WiFiは時折遅かったがまあ許容範囲　デスクの大きさもまあまあ　小さいことだがシャワールームの石鹸置きがこわれていた　非常に不便、こういう細かいところを治すと良いになあ　電気ポット・小型冷蔵庫もある　もうちょっと安いとまた泊まろうという感じかな
Stayed 1 night in Jan 2025
Verified

4/10 Poor

makito

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
シャワーやベッドは清潔で十分な設備だった。 チェックイン、チェックアウトはスムーズで気持ち良かった。 しかし、WIFIが頻繁に切れ、使用可能な時間が殆ど無かった。非常に残念でストレスだった。 このホテルにインターネットを期待してはいけない。
Stayed 1 night in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

En enkelt nat i hovedstaden

Vi var kun på hotellet en enkelt nat inden vi tog videre. Der var det der skulle være. Velkomst drink, ok værelse ift. lokation. Rengøringen kunne de dog godt have gjort lidt mere ud af.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Merke Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for the price

Pretty good hotel for this money. Nice view to the city from rooms on higher floors. Staff was friendly, rooms were clean. Parking was secured. Nothing to complain.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The hotel is a bit run-down. But it is a good value for the money. Very nice staff
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

mal cuidado e encardido.

Um hotel muito antigo, em apenas uma diária o elevador quebrou diversas vezes e tivemos que usar as escadas. Isso parecia bem comum já que todos que trabalhavam lá tinham um “jeitinho” para faze lo funcionar. Meu quarto parecia que não tinha sido limpo antes de minha chegada e o banheiro muito encardido. Os lençóis tinham cheiro de cigarro e o hotel como um todo, cheiro de velho. Tudo mal cuidado e encardido. Não recomendo!
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
It’s okay for a night or two to stay. Some decent coffee shops, restaurants and a convenient store nearby. My room was fine, except for the closet was very dusty and the shower area in the bathroom have no door. So water splashed everywhere when I showered.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot good food was upgraded due to a problem with aircon
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Emma

Liked: Staff & service, property conditions & facilities, room comfort

Asia trip

They place and service is good. It was decently clean. Close to all the local street food and foodie area.
Stayed 5 nights in May 2019
Verified

4/10 Poor

Marie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately there is nothing positive about this hotel besides the super friendly staff.
Stayed 5 nights in May 2019
Verified

4/10 Poor

KR

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First room we are given smelled of cigarettes even though signs says no smoking. Second room was not cleaned at all. The floor was dirty, the bath towels were dirty, the fridge was broken and the bed was dirty. Housekeeping didn't change the bed from previous guest at all even though you can clearly see it's dirty. They just remade the bed then skipped everything else. There are only bath towels given - no hand towels or anything. Toilet paper holder is broken and hotel didn't bother fixing it. Toilet paper given were 1/4 of the roll for a 3 night stay. Elevator takes forever, therefore, had to use stairs (not bad going down 6 flights but hard in the heat going back up). Guests are allowed to smoke in the hallways next to the stairs and elevator right next to the "no smoking" sign. When I spoke to the staff about the smoking, their only answer is "they're Chinese and won't listen". Not worth the price at all and no idea how they got good ratings.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Received smiling face from staffs and Comfortable room
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Nice ,clean,friendly staff.slightly out of the way from Popular activities eg. $2 tuk tuk to riverside .Price is reasonable .😊
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Nice hotel, professional service and safe environment.
Stayed 3 nights in Oct 2018
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not one of the better hotels

Some of the staff are nice, others quite rude. Will not return.
Stayed 5 nights in Sep 2018
Verified

8/10 Good

Aitor

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel centrico y muy limpio

Cercano a todos los puntos de interes de la ciudad. Muy limpio
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was easy to go anywhere and the room was great.
Stayed 6 nights in Aug 2018
Verified

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok stay

it was ok stay. just for 2 nights only.. wifi slow.
Stayed 2 nights in Jun 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

Lumayan.

Lumayan.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely hotel centrally located near the Olympic stadium In Phnom Penh. There are many restaurants and a mini mart 5 minutes walk away. The staff were wonderful, the rooms were superbly clean and the beds were so comfortable. I cant recommend this hotel enough, you likely wont find a better hotel for the money than the Mou Hotel in PP!
Stayed 5 nights in May 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

写真どうり

窓にロゴはありませんが、写真どうりの部屋でした。 見晴らしもよく、清潔な部屋です。ただ、裏手のレストランから夜、ショーの音が聞こえてくる。ただし今のプノンペンではどこへ行っても工事音は聞こえてくるでしょうが。
Verified

8/10 Good

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Günstig und gut

Ein sehr sauberes Hotel in einer ruhigen sicheren Gegend. Ich kann das hotel wirklich empfehlen