4/10 Poor
Sabrina W.
9 March 2025
Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
First time not leaving a 5 star
I have never NOT given a host 5 stars. I like to think I’m pretty easy going but unfortunately I was not impressed with this rental. I was traveling with a total of 4 adults and 2 children. When we arrived, my kids instantly wanted to swim, so of course we let them. When they got out of the pool, I could not find towels anywhere and then my daughter needed to use the restroom and I couldn’t find toilet paper anywhere. Both bathrooms empty of towels and toilet paper. I will say; that once I called the host, he did answer and offered to instacart toilet paper to the house. I had to go to the grocery store any way so I told him I would snag some. He said he was going to reimburse me and that didn’t happen. I had accidentally thrown the receipt away so it was a loss on my end. After that, we began to unwind for the night and I noticed multiple holes in the wall and the trash can lid was broken. I texted the host so he was aware and so I wouldn’t be charged. He then needed me to send the pictures to another number. It was just really unsettling because every rental we have done before was so organized. The backyard looked so fun, but you can’t swing on any swings. The swings by the bar hit the poles they’re next to, and the swings from the tree, once you’re sitting in them, your butt is on the ground. The corn hole boards were broken and there were no ping pong balls for the ping pong table. We chose this one due to the yard so it was disappointing.
Sabrina W.
Stayed 2 nights in Mar 2025