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Four Points by Sheraton Phoenix North

3.5 star property
Hotel with an indoor pool, in the vicinity of Grand Canyon University

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Four Points by Sheraton Phoenix North offers a warm retreat in central Phoenix. Enjoy coffee at the café, unwind in the spa tub, or swim in two pools. The hotel provides free WiFi, laundry services, and multilingual staff for a comfortable stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Gym
  • Hot Tub
  • Laundry

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About the neighborhood

Map
2532 W Peoria Ave, Phoenix, AZ, 85029

What's nearby

  • Rose Mofford Sports Complex - 5 min walk - 0.5 km
  • Castles N' Coasters - 15 min walk - 1.3 km
  • Rose Mofford Dog Park - 17 min walk - 1.5 km
  • Grand Canyon University - 7 min drive - 9.4 km
  • Phoenix Convention Center - 12 min drive - 19.1 km

Getting around

  • Montebello-19th Ave Station - 7 min drive
  • Phoenix Deer Valley Airport (DVT) - 14 min drive

Restaurants

  • ‪In-N-Out Burger - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪Lin’s Grand Buffet - ‬18 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Panera Bread - ‬16 min walk

About this property

Four Points by Sheraton Phoenix North

Hotel near Grand Canyon University
At Four Points by Sheraton Phoenix North, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Other perks include:
  • An indoor pool and an outdoor pool
  • Buffet breakfast (surcharge), ATM/banking services, and multilingual staff
  • Meeting rooms, a 24-hour front desk, and an elevator
  • A ballroom, smoke-free premises, and luggage storage
Room features
All 248 rooms feature comforts such as premium bedding and first-run movies, in addition to perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 50-inch TVs with Netflix, premium channels, and first-run movies
  • Balconies, on-request microwaves, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 11.95 for adults and USD 7.55 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Spice
  • Spice Cafe
  • Spice Lounge

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • First-run movies
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 11.95 for adults and USD 7.55 for children
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crowne Plaza Hotel Phoenix
Crowne Plaza Phoenix
Four Points Sheraton Phoenix North Hotel
Crowne Plaza Phoenix Airport Hotel Phoenix
Four Points Sheraton Phoenix North
Four Points by Sheraton Phoenix North Hotel
Four Points by Sheraton Phoenix North Phoenix
Four Points by Sheraton Phoenix North Hotel Phoenix

Frequently asked questions

Does Four Points by Sheraton Phoenix North have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Four Points by Sheraton Phoenix North pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

What time is check-in at Four Points by Sheraton Phoenix North?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Four Points by Sheraton Phoenix North?

Check-out is at noon.

Where is Four Points by Sheraton Phoenix North located?

Located in North Mountain, this hotel is within 12 mi (20 km) of Grand Canyon University, Arizona State Capitol, and Peoria Sports Complex. Phoenix Convention Center and Mortgage Matchup Center are also within 12 mi (20 km).

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Four Points by Sheraton Phoenix North Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 451 out of 999 reviews
Rating 8 - Good. 307 out of 999 reviews
Rating 6 - Okay. 133 out of 999 reviews
Rating 4 - Poor. 63 out of 999 reviews
Rating 2 - Terrible. 45 out of 999 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Roxana

Disliked: Cleanliness, property conditions & facilities, room comfort

Not Unless it's Necessary

This property is in dire need of updates and repairs. The carpet is torn in many of the common hallways and at least three elevators are out of service. There is a tree near one of the entrances that drops a lot of leaves which got into the hallway. Every we were there so were the leaves. It is obvious that no one vacuumed.
Stayed 2 nights in Mar 2020

6/10 Okay

Daniel

Disliked: Property conditions & facilities

OK, but doesn't live up to Sheraton name

Given the Sheraton name, expected a bit more. Room was OK, but little things abound--sagging shower curtain rod, loose trim piece on shower, ceiling tiles in room and hallway with nicked edges, stained hallway carpet. Looks like maintenance deferred, and going downhill In addition, no surveillance cameras in parking lot (a deteriorating parking lot at that), so when all 4 wheels were stolen off our rental car there was nothing for PD to go on. We were suggested to park in the back, near the entrance to our room. Which also turned out to be a nice dark secluded place to steal stuff. I understand it is not their responsibility (as they were quick to point out, and as is posted on the lot signs), but a couple of cameras are pretty cheap. So if you go, DON'T park in the back. And Four Points, need to do some upkeep to maintain the Sheraton name
Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
The hotel was really dark (in lighting). It was weird to be in a room that opened out onto the interior of the hotel where there was a pool in the middle inside. There was no natural light in the room. Plumbing seemed to be a problem. Ice machine was down. Odd disco lights in the driveway at the entrance. Not sure that I would stay there again.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel needs to be renovated. Tired looking facility.
Stayed 3 nights in Feb 2020

10/10 Excellent

Brittany, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice hotel room and very clean! Great location as well the indoor pool was really cool :)
Stayed 1 night in Feb 2020

4/10 Poor

Shelby

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldnt stay again!!

No hotel room should have a pool in the middle of it...it was so humid in our room. We were with a group and some people didnt even have a fridge!! What hotel only has a fridge on certain floors? Definitely not worth the $225+ that was a 'group rate'. People were super nice but they dont make the stay, the amenities do and the comfort level and smell was gross
Stayed 1 night in Feb 2020

4/10 Poor

Ciccone, Milton ontario

Disliked: Amenities, property conditions & facilities
Liked the new tiles and desk, starbucks in entrance...however elevator, exposed pluming ,drapes, hallway, many door frames dsmaged, chipped paint seen often. Overall look aside from tiny area in entrance, looked very unkept in need of regular constant repair so as to avoid present look. Housekeeping very impressed but overall hotel.not impressed. Asked FOR QUIET ROOM..given room in front of indoor pool where all the kids who were there for soccer tournament gathered and needless to say EXTREAMLY NOISY!!! Other then housekeeping NOT IMPRESSED!!! Thank you for the opportunity to express my concerns and disappointments.
Stayed 7 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property has not been updated in years, and our room was not clean. The curtain had obvious stains on it and the bathtub/shower had other people's hair in it when we got there. The gym is tiny. My kid liked the indoor pool, and it was a good place to hang out in the evening.
Stayed 2 nights in Feb 2020

10/10 Excellent

Taunya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Nights Sleep

Had a wonderful very pleasant stay. Breakfast was awesome and hotel staff were very friendly and helpful. Thank you so very much
Stayed 1 night in Feb 2020

10/10 Excellent

DB, North little rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful experience was amazing
Stayed 1 night in Feb 2020

8/10 Good

Fred, Las Cruces NM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything around our events, food, stores, shopping
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
The hotel is looking dated and slightly rundown. I was in a double queen room and would have liked a chair other than the desk chair to sit in.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs an update to be a Four Points. Hard goods in the room were very old. It was the loudest hotel room I have stayed in doe to the interstate and the HVAC equipment under the window. Parking lot is run down.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice overall property and clean. Friendly staff
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
easy to find with adequate parking. Staff allowed us to stay until 2:00 pm because we had a funeral. Thank you.
Stayed 1 night in Jan 2020

10/10 Excellent

ULISES, PHOENIX AZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIKE THE ROOM VERY MUCH, VERY CLEAN AND THE REFRIGERATOR WAS GREAT...THE BALCONY WAS VERY NICE. THE ONLY COMPLAIN WAS ROOM WAS FACING STREET AND NOISE BUT OVER ALL IT WAS GOOD.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Could tell it's a really old place. Elevator was out of order and room on 4th floor hears every bit of freeway traffic all nite
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service
The balconies are an added plus. Buffet Breakfast was horrible. Food was cold - bacon not crisp. $12.00 way too much for that.
Stayed 3 nights in Jan 2020

4/10 Poor

Adamk, Kalamazoo

Disliked: Staff & service, amenities
The property was in a decent location with a ton of dining and fast food and shopping near by. The hotel itself smells so bad of chlorine from the indoor pool. The breakfast buffet is $12 a person and it does not taste good.. at all. The rooms don’t have a fridge or microwave. The shower had almost zero water pressure. I do not recommend this hotel.
Stayed 4 nights in Dec 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Room clean and quiet. Breakfast was great.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Friendly staff . The only thing was that the ad for the hotel shows outside pool with fireplace .The rooms have musty smell the carpets need to be shampooed Thank you
Stayed 4 nights in Dec 2019

10/10 Excellent

W Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved, loved, loved our stay We were traveling through the Phoenix area, and needed a place to stay that was pet friendly! The location is right off the freeway, with several reasonable restaurants near by Will stay here again, next time
Stayed 1 night in Jan 2020

2/10 Terrible

Diana

Disliked: Staff & service, property conditions & facilities, room comfort
Our vehicle was broken into on their property. They said they supposedly have security circle the property every 45 minutes to an hour and when we told them about it they didn’t do anything about it nor offer us anything for the inconvenience. When we tried to ask for a refund they said they can’t give me a refund & that they are not responsible. I did not see any signs posted anywhere. Receptionist was rude. Unless you want to get your car broken into, I highly DO NOT recommend! Will not be staying here again.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We found syringes in the room and the carpet was soaked. They moved us to another room and there was an open bottle of vodka in the refrigerator. This room also felt damp but at least the carpet was not wet. 2 of the 3 elevators were out of order for most of our stay.
Stayed 5 nights in Dec 2019

2/10 Terrible

Marvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We prepaid for a room and manager gave it someone else! We stopped in at 1:00 and the room was not ready yet. We told them it would be late when we returned. When we went to check in late after football game they had given our prepaid room to someone else!! Every hotel in town was full which is why we prepaid. The Sheraton offered no compensation what so ever for their major screw up! I will never stay in a Sheraton again!
Stayed 1 night in Dec 2019