6/10 Okay
Karen
17 March 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
The 2 king beds is what made us reserve this room. When we got there the front door was locked. I didn’t realize the code would we emailed just a few minutes before checking in. I called the phone number. The lady gave me the code but made me feel stupid for calling. We had to go through a side door. The stairway smelled like urine. There was a screaming fight happening when we first got there. My kids were scared and asked that we go somewhere else. The people hanging around the outside of the property and lobby made us want to find another place to stay. Our room was big. Floors were sticky, there were 2 towels for our family of 4. There was no trash can. Other then that it was in a good location. The 2 king beds were a huge plus for our family. I probably will not stay here again just because of the people that were hanging around at night. It smelled like pot every night and didn’t seem that clean.