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Diadem Resort

2.0 star property
Travelers bask in the sun along white sand beaches or lounge by the poolside bar at this resort where every need is thoughtfully anticipated

Choose dates to view prices

Diadem Resort captures Phu Quoc's relaxed island spirit with modern conveniences. Enjoy beach cabanas, poolside drinks, spa treatments, in-room WiFi, an on-site coffee shop, shopping options, and concierge staff for a seamless vacation.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 6:00 AM - 10:00 PM

The check-in location differs from the property location; go to: [Diadem Resort]

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are available for VND 150000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 80000 for adults and VND 40000 for children
  • Airport shuttle fee: VND 50000 per person
  • Crib (infant bed) fee: VND 150000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Diadem Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Diadem Resort pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Diadem Resort?

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM.

What time is check-out at Diadem Resort?

Check-out is at noon.

Does Diadem Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 50000 per person applies.

Where is Diadem Resort located?

Offering direct access to the beach, this Phu Quoc guesthouse is connected to the convention center and within 3 mi (5 km) of Phu Quoc Beach and Phu Quoc Night Market. Ho Quoc Pagoda and Vung Bau Beach are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.6

Cleanliness

7.8

Location

8.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 13 reviews
Rating 8 - Good. 8 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The beds were terrible like sleeping on a table however the service was ok
Stayed 5 nights in Jun 2019
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, room comfort

Hyggelig Resort, gode familie bungalows.

Rent, søde og hjælpsomme personale, køleskab, skøn pool og god wifi.
Stayed 4 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
It's good down to earth Vietnam with nice pool and bang in town.
Stayed 5 nights in Feb 2019
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt boende i en blommande trädgård. Mycket vänlig personal. Skulle önska lite bättre språkkunskaper (engelska).
Stayed 14 nights in Jan 2019
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt boende i en välskött trädgård. Serviceminded personal.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diadem

Nice hotel. Nice pool. Good breakfast
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort

I think its funny some of the bad reviews this place has gotten, its not orlando folks! This place is close to the beach, markets, restaurants and bars, but is quiet and secluded. There's an outdoor pool, all the bungalows have a little patio with tables, chairs and hammock. Palm trees and other plants provide beautiful scenery and privacy between them. Staff clean the rooms and the pool everyday. The rooms are spacious, big soft bed, A/C, fridge, and hot water shower. The property has a security guard on site at night, not that he's needed, the island is very safe. All the staff are awesome! Really friendly and helpful. The breakfast option I only tried once because its only available between 7am-930am, its a basic buffett style with eggs, toast, fruit, and some asian options.
Stayed 2 nights in Feb 2018
Verified

6/10 Okay

Danny

Disliked: Cleanliness, room comfort
Not too bad
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Артем

Liked: Staff & service, room comfort

очень даже ничего

неплохой бассейн, 300 метров до Лонг бич и моря, куча кафе, ресторанов и магазинчиков рядом. Улыбчивый, приветливый, но не слишком работящий персонал.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Prisvärt hotel med ca 100 m till stranden

Bra hotell med gångavstånd till strand och resturanger. Polen ger bra möjligheter att slappna av vid på eftermiddagarna efter en dag på stranden.
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities

Belle piscine, bon service, près de la plage

Les matelas sont très très fermes (et normalement je les aime ferme, donc ce n'est pas peu dire!) Très belle piscine, bien entretenue pendant tout le sejour. Petit-déjeuner à prix raisonnable et choix variés. À 5 minutes de marche de la plage environ, mais pas de section réservée avec chaises longues comme les établissements de bord de plage. Service de reservations (tours organisés, location de motocyclettes)
Verified

4/10 Poor

Tomas

Disliked: Cleanliness, room comfort

Trist upplevelse men trevlig personal

Detta Hotell var en besvikelse. SuperHårda sängar, bullrig aircondition, usel toalett där duschen var placerad mitt i badrummet vilket ledde till blöta golv efter varje dusch. Dessutom myror i badrummet. Eluttagen satt löst och kylskåpet var vi tvungna att stänga av pga buller. Frukosten var trist och vi blev utan bröd 3 av dagarna trots att vi var där 1h innan de stängde. Städpersonalen fyllde inte på toapapper flera dagar så vi fick gå och hämta själva. På plussidan var att läget trots allt är bra och att personalen var trevlig och hjälpsam. Stället i sig är helt ok men det saknas känsla och passion, det skulle inte krävas mycket renovering och utbyte av madrasser samt en uns av ambition med frukosten för att betygen skulle kunna bli betydligt mycket bättre.
Verified

6/10 Okay

Verified traveler

Liked: Staff & service

godt sted at overnatte

nogen lunde godt sted