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Great ferry ride to Asiatique and wonderful view

Excellent customer service given at this property.

Very nice I would stay again!

Lovely stay gardens were beautiful friendly staff pool a bit small however early morning late afternoon my preferred time breakfast excellent variety shuttle boat to bts and shopping … hotel situated at lower end of river

They upgraded us and suggested late checkout as we had a late night flight out the following day. It was a wonderful stay!!! We did miss the little boat shuttle to the pier, but a nice shuttle van was provided.

The staff was remarkable in every way, kind, considerate, extremely supportive and attentive to your every need. The names are too numerous to mention but one and all where above average.

Doormen were excellent

Delightful room with a great view. Stylish. Modern. Multiple restaurants. Great breakfast. Great location on the river.

Bueno, bonito y barato.

If you need taxi to the airport , you should book hotel taxi the day before . It is very difficult to get taxi early in the morning due to road construction .overall is very good.

Customer service staff is wonderful. Every single one of them goes above and beyond to make you feel comfortable. They resolve any issue you may encounter during your stay at the hotel with respect and excellent service. Very pleased to give them not 5, but 6 stars!

I liked the friendly staff, and the excellent breakfast buffet.

Family friendly, welcome package for kids. Great breakfast, nice pool for kids and adults. The suite we stayed in had everything we needed: kitchenette, laundry, safe, mini bar. Play area for kids downstairs was great. Wish there was a kids club that we can leave the kids with.

Booked grand nikko for a short stay , property was in prime location , well maintained and staff was so friendly i was actually sad to leave

The staff was amazing and so helpful we enjoyed our stay and look forward to coming back

This is the nicest hotel I've ever stayed in. The customer service was unparalleled and everyone was so kind. The location of the hotel is perfect - lots of stuff within walking distance but you're also right next to a metro line. The breakfast every morning was incredible and had so many options. We also loved the balcony of our room overlooking the river. I would definitely stay here again. I also used the hotel salon for a hair cut and it was one of the best cuts I've ever gotten, and so...

Clean rooms, staff so friendly and helpful. The buffet for breakfast it’s really convenient, a los of options and delicious.