6/10 Okay
Verified traveler
31 May 2025
Liked: Cleanliness, room comfort
Disliked: Communication
Lovely property but...
This is a tricky one to score, so I'll elaborate here.
The property is lovely, more spacious than we expected and comfortably furnished. Combi boiler so hot water is plentiful. Great shower!
The location is absolutely perfect, centre of Pickering and on the A-road but not much street noise can be heard inside.
Cleanliness was generally good, although when checking we had everything on departure we found someone else's socks under the bed!
But...
Kitchen set up was rather sparse for a self catering holiday, including an oven shelf that is wider than the oven!
Toilet was iffy, I grew up with chain-pull cisterns but none as temperamental as this. Sometimes one pull was fine, sometimes it needed several to flush, a couple of times we had to give up!
What really let it down was the management of the property. Several things in the house manual need updating, such as details of the thermostat. The wifi did not work the whole of our stay. I reached out to the property manager by phone and by text message but responses were slow or non-existent and in the end I gave up. This did cause us some difficulties during our holiday and was disappointing for sure.
On balance, I would stay here again but I'd be checking reviews first to see if these issues have improved.
Verified traveler
Stayed 6 nights in May 2025