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Staff was very nice and courteous. The resort itself is very nice and serene. I just wish they would have more extra bedding coz they couldn’t give me an extra pillow

If you're looking for just a nice relaxing stay by the beach great place. The reception was warm and inviting very helpful wonderful pool area food was great. Visitor center close by and scuba diving center. The best shower I've had so far hot and good pressure.not fancy but wasn't looking for fancy 4.5 Star for the stay

Location is great, comfy bed, nice staff, breakfast was good, prompt shuttle service. I’m glad that I made the right choice. We’ll definitely stay there again. Only comment is, I have to wait for 20 minutes when checking out because they have to check all the towels in the room which is no big deal.

The place is tucked away off the roads so it feels isolated and away from the hustle of the surrounding streets. The check in process was easy and the staff was amazing. We ate a few times at the hotel restaurant and it was excellent. The wifi is only available near the main area and not in the rooms, the kids took full advantage of the pools, both pool areas were well maintained. We rented one of the outside areas for a family gathering. Its not a "high end" resort but its comfortable and the...

The inside of the hotel is very modern and upscale compared to how things look all around - it was beyond what i had expected. The staff was friendly and did their best to let me check in early; meanwhile the check out process was very fast and hassle free - no surprise charges or anything like that.

The staff are all very friendly. The front desk are always very helpful and knows what they’re doing. Restaurant staff needs more training on customer service. It takes forever for them to take our orders considering there are so many of them just hanging around doing nothing.

The staff at Bernese Resort was very friendly and promptly attended to our needs. Staff were cleaning all the time , they’ve been there since place started operation.The kitchen staff were so nice , even served us our favorite breakfast on our last day.My only complaint is there’s no place for us to put our bathroom supplies but overall I will recommend the resort.

Great place to stay and affordable!!

Good air con, hot water shower, comfortable bed, good tv programming, quiet night's sleep, good breakfast.

Awesome accommodation

Very satisfied with the hotel as a whole. We occupied five rooms and everybody agreed that our over-all experience with staying at this hotel is very satisfactory. Terrific daily breakfast served. We will certain stay at this hotel again and endorse it to relatives and friends.

I love this hotel. I would go back. No swimming pool which is okay because we were out most of the time. I did not see nearby establishments here. It was a comfortable stay.

Fantastic spot, great food at the restaurant, pool was excellent and aircon was good enough for me! Highly reccomend this spot!

Very friendly and accommodating staff. Prompt service. Location is near to offices, malls and other city landmarks.

We had left a very fancy hotel in another city before coming here, and we noticed a slippage in the overall maintenance in the back areas of the hotel, but the lobby was excellent overall. The staff made up for any shortcomings by enthusiasm and diligence. They try very hard.