"Over all a good stay, location over the street from Central Station was ideal for day trip to Florence, and only 7 minutes by monorail to airport. Nice staff. Very clean. Would stay again if better room at a cheaper rate.
I was disappointed in the room, I booked a more expensive balcony room. Room was on the top floor, in the roof and the "balcony" was a space in the mansard, surrounded by a concrete barrier, no view. This part of the hotel is adjacent to a public food court & thoroughfare that was noisy when the 'balcony' doors were open.
The hotel has it's own lovely green courtyard, so when booking I presumed I'd be overlooking this area. I would've asked to be moved but overheard that the hotel was fully booked, as was apparent the next morning with dozens of coach trip seniors at breakfast.
I received no reply to the "How was your check-in" email hence this public review.
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