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"The hotel is older and shows a little wear but the staff more than makes up for lack of cosmetics. They were the best staff I have ever stayed with in Blacksburg! "

"Everything was wonderful. It was also very quiet and conveniently located. "

"No restaurant."

"The hotel was good overall - there are plenty of positive attributes to report. It is clean, welcoming, and the beds are very comfortable. The staff was capable and provided a pleasant check-in. However - this is the "big however" - the horizontal rolling/French door to the bathroom in our room was installed improperly without the necessary stops. As I closed the door to the bathroom using the metal door handle, the door kept moving past the door frame, causing bruising and blood on two of my fingers, which were caught in the doorway. If a child or another person of lesser physical awareness or someone simply closing this door with just one finger without expecting a problem were to use this horizontal sliding door, they would either severely bruise, break, or sever a/multiple finger(s). It really is that severe of a problem. We reported this problem to the staff and it is unclear whether it will go up the chain far enough to effectively resolve. Everything else about our stay was very good. Yet, to prevent substantial and potentially life-changing guest injuries (and major hotel liabilities) this hotel needs to fix the doorstops on this room (228) and examine others to be sure that everything is safe. Thankfully I only have two badly bruised, painful fingers. It could have been much worse. "

"One of my guests showed up late due to the inclement winter weather, and was told that his room reservation had been voided. I still had to pay for the room. "

"So clean I felt safe taking a bath! Staff were friendly and helpful. Breakfast was well stocked, waffles are a must for me! Star deducted for the AC having a smell when turned on, but it didn't cause problems with my allergies so probably just hadn't been used recently. Not a fan of the smell of shampoos provided, the hand soap was unscented though and that was great since my family has scent allergies."

"Good"

"Clean room. Staff very courteous."

"Nice place to stay! Love the contemporary styling of the room which was good sized with a large bathroom. The bathroom was spotless. The shower was large, bright with very hot water and good pressure. It was nice that there was a decent restaurant on the top floor. This a good place to stay if you’re traveling through the area even though it’s off the highway a few miles. "