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"the staff is the best"

"The rooms are located behind reception. They were clean no views but the breakfast offered a wide variety. The coffee was good full sized americano coffee The room was comfortable with goid size bathroom with good shower head. Would select this hotel again."

"Hotel necessita urgentemente remodelação total, muito antigo, quarto sem comodidades adequadas , nem água de cortesia , atendimento péssimo, deixaram os locais entrarem nos quartos e o nosso disseram que não estava pronto Péssimo café da manhã e jantar horrível sem categoria e atenção No máximo 2 estrelas de categoria A única vantagem é que fica dentro da muralha Almeida e tem estacionamento "

"This is a wonderful hotel, fantastic location & facilities. Staff are amazing, we really enjoyed staying there, highly recommended. Food was excellent !! "

"We chose this for an overnight stop, with our pet furry friend, on our way from Santander to Portuguese Silver Coast. Pet friendly and self-catering appealed to us. The communication and the welcome to the lovely property, from Sandra, was exceptional. She went out of her way to show us the accommodation and walk us through the pretty village to the local restaurant, telling us a little about the place as we went. The property is immaculate and very cosy with everything you need for a short stay. We would have happily stayed longer and will certainly visit again. The staff at the restaurant were lovely too and the food was excellent and worth the little extra we paid. It's not the cheapest Portuguese restaurant but quite a surprising find in such a small village. We can recommend the steak and the bacalhau. We were very happy with our stay and will return there on our homeward journey. Thank you for the kindness and the welcome we received. "

"Fantastic location, friendly staff, great food. If the Serenity concept is to work, the management has to decide: either an adults-only hotel or a separate playground for children. This needs to be improved, as the children otherwise are always loud with everyone."

"Einfach zauberhaft!!! Alles PERFEKT!!!"

"Very nice room. Access to the thermal pool was great."

"Our stay at the hotel was great ,the staff were very approachable and could not help enough. We had meals in the restaurant on both nights and the food was excellent. Must mention our waiter on both nights he was excellent his Name was Samuel great character. The hotel is a great location if you're traveling down from santander to the algarve for a stop over. "