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"Fantasic hotel’ I cannot tell any bad word about this hotel it was just fantastic the service the food the surrounding the cleanliness they were all above the average level. The service people were never felt to be tired they had a lot of energy they started the coffee immediately they serve the juice serve out any problem they always were there ask what we want so congratulation this is the best hotel I ever been"

"I loved everything about this resort. My room, the staff, the amenities and the food met all of my expectations "

"Rooms, restaurants, amenities all were excellent. Only thing that we were not happy about was the time spent on checkin at new phase lobby. Not sure whether it was just bad timing, cause every other time we managed all we needed very quickly."

"The entire resort was wonderful! We enjoyed everything from our ocean view suite, the beautiful pools and the all inclusive options. The Hyatt Vivid staff were excellent and they kept the resort spotless! Every evening they had Las Vegas style entertainment. We didn’t have one bad meal and not a single negative experience. We loved it and will likely go back again!"

"Staff was great. Food exceeded expectations. Very well maintained resort. Great location."

"All staff were friendly and some went out of their way to be helpful and even remembered your preferences "

"Clean rooms, nice staff "

"Room was very clean, amenities were wonderful (favorites being the gym and event offerings), and the staff were so personal. While the restaurants were good, they were often notably slower than an average restaurant experience even with seemingly no crowd. The buffet and beach bar exceptions to that. The beach was relaxing and convenient. It is a more natural beach so we didn’t swim much even though the resort kept up with the kelp pretty well. Get to the chairs and cabanas early are patrons hold them with belongings and they can be scarce."

"The room was great and we really enjoyed the amenities!"