Find hotels near Playa Sotogrande, San Roque from AED 231

"We recently stayed at Fairmont Costa del Sol as a family with young children and, while the hotel has many strong qualities, our overall experience was mixed due to repeated operational issues. First impressions were excellent. The hotel is modern, beautifully designed, very clean, and built with high-quality materials throughout. The rooms are spacious, comfortable, and stylish, with large bathrooms, electric curtains, and lovely views. The overall aesthetic of the property is impressive and feels luxurious. The staff we encountered were generally polite, friendly, and clearly tried to help whenever possible. Unfortunately, it often felt like they were working within a system that lacked organisation and efficient management, which affected the guest experience repeatedly. One of the biggest issues was transport around the resort. The hotel is built on a steep hillside, with many villas located far below the main reception, restaurants, and pool areas. We stayed in a lower villa area, and while the location was close to the beach, access to the main facilities was difficult with a pram and young children. Buggies were in very short supply throughout the stay, with waits often 20–30 minutes or more. Walking uphill was challenging, especially with children. Housekeeping was another major frustration. On more than one occasion, despite requesting cleaning and contacting reception multiple times, the room was still not serviced by late afternoon or even evening. Basic items such"

"Probl with door entry system but office got back very quickly with how to get inHouse was averageThe house smelt very damp Fridge smelt and drainage was blocked Cigarette ends left on the balconyBath drain clogged up with hair so didn’t drainNo instructions for air con heatingVery few mugs no cork screwKitchen units bit brokenStrange having pool in basementWe weren’t there too much so did t really matter but it wasn’t great. "

"Very cozy place. "

"A minor issue with a missing blanket was resolved very quickly."

"Arrived very late - found it difficult to find entrance in the dark but once I did Receptionist let me in and was very helpful. Enjoyed my stay. Quiet due to time of year. Staff friendly. Pools looked great but didn't get to have a swim as only available from 10am and I was up and out early. Poolside bar and restaurant available at set times- didn't use this. Parking on site was 5 euros a night but safe to park outside on road so did that. Apartment very private with own patio and garden area to relax in. Quite spooky returning late at night as so quiet and no lights in apartment block. Free Wifi. Link to messaging service with Reception but none of my enquiries were ever answered so easier to just walk to reception and ask! Easy access to main road and short drive to nearest beach - beach in Manilva itself ( Dequesa) was excellent and nice and quiet too. Excellent value for money and would definitely stay here again. "

"First time I’ve ever felt the need to do this but here goes:The check-in was seamless, all went as explained.Overall we had a good stay at the villa, the pool area is lovely, plenty of room for 9 of us.We did have some negatives, we had no air conditioning in 1 room upon arrival for 5 nights, the unit broke down which can’t be helped but why hasn’t it been checked before we arrived. The unit in another bedroom also stopped working but was fixed the next day. The pool filtration system also stopped working a couple of times. Again can’t be helped, on both occasions they reacted quickly to try and fix the issues.Unfortunately the cleanliness of the bedding, towels and tea cloths was quite dreadful. I travel quite extensively with work and I’ve never stayed in a villa or hotel where the linen was so smelly. Upon removal of the bedding the pillows and mattresses were very heavily stained and the pillows were smelly.We had to wash multiple loads of bedding and towels for them to be useable. Not what you would expect to have to do when you arrive on holiday in a villa which is beautiful and not exactly cheap to rent.The cleanliness of the villa was also questionable, the kids wear white socks and after walking around INSIDE the villa they were very dirty. The BBQ was filthy when we arrived, we had to spend quite a bit of time cleaning it before we could use it, as was some of the kitchen equipment.Also not enough sun beds and a few maintenance jobs needed."

"Hannah was wonderful. She really went above and beyond to make me supported and welcome...before we arrived, during our stay, and upon departure. I travelled through southern Spain with kids ages 2, 4, and 11, and this may have been my favorite property. The landscaping, pool, and local beaches were everything. Will plan to come back another time for a longer duration. "