The Dunes Hotel & Resort

3.5 star property
Comfortable hotel with free breakfast and children's pool

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for The Dunes Hotel & Resort

Beach nearby, white sand
Exterior
Duplex | Premium bedding, in-room safe, iron/ironing board, free WiFi
Restaurant
Grand Villa | Beach/ocean view
Reviews
2.6

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Pool
    PoolPool
  • Air conditioning
    Air conditioningAir conditioning
  • Bar
    BarBar
  • Parking included
    Parking includedParking included
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
Keurboomstrand Road, Plettenberg Bay, Western Cape, Plettenberg Bay, Western Cape, 6600
  • Popular LocationPlettenberg Bay Beach3 min drive
  • Popular LocationGoose Valley Golf Club5 min drive
  • Popular LocationRobberg Nature Reserve12 min drive

Most relevant reviews

Room options

Standard Double Room

  • Sleeps 2
  • 1 King Bed

Comfort Double Room

  • Sleeps 2
  • 1 King Bed

Grand Villa

  • Sea view
  • Sleeps 8
  • 2 Double Beds and 2 Twin Beds

Basic Room

  • Sleeps 6
  • 1 Double Bed

Duplex

  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

Superior Villa

  • Sea view
  • Sleeps 8
  • 2 Double Beds and 2 Twin Beds

Similar properties

About the neighborhood

Plettenberg Bay

Located in Plettenberg Bay, The Dunes Hotel & Resort is near the beach. Knysna Ziplines and Garden of Eden are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Plett Puzzle Park and Adventure Land - Water Slides and Play Park.

What's nearby

  • Plettenberg Bay Beach - 3 min drive
  • Adventure Land - Water Slides and Play Park - 4 min drive
  • Plettenberg Bay Country Club - 5 min drive
  • Goose Valley Golf Club - 5 min drive
  • Robberg Nature Reserve - 12 min drive

Getting around

  • Plettenberg Bay (PBZ) - 11 min drive

Restaurants

  • ‪Surf Cafe - ‬4 min drive
  • ‪Le Fournil De Plett Bakery - ‬13 min walk
  • ‪Adi’s Kitchen - ‬14 min walk
  • ‪Nineteen 89 Plett - ‬13 min walk
  • ‪Cornuti Al Mare - ‬15 min walk

About this property

The Dunes Hotel & Resort

Property highlights
Free continental breakfast, a free daily manager's reception, and a terrace are just a few of the amenities provided at The Dunes Hotel & Resort. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking
  • Concierge services, multilingual staff, and tour/ticket assistance
  • Barbecue grills, a front-desk safe, and wedding services
Room features
All guestrooms at The Dunes Hotel & Resort have comforts such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Refrigerators, cookware/dishes/utensils, and coffee/tea makers

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Doorbell and phone notification
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Refrigerator

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: ZAR 200 per accommodation

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

The Dunes Hotel Resort
The Dunes Hotel & Resort Hotel
The Dunes Hotel & Resort Plettenberg Bay
The Dunes Hotel & Resort Hotel Plettenberg Bay

Frequently asked questions

Does The Dunes Hotel & Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Dunes Hotel & Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Dunes Hotel & Resort?

Self parking is free at this property.

What time is check-in at The Dunes Hotel & Resort?

Check-in start time: 2:00 PM; Check-in end time: 4:30 PM. Late check-in is available during limited hours.

What time is check-out at The Dunes Hotel & Resort?

Check-out is at 10:00 AM.

Where is The Dunes Hotel & Resort located?

Situated near the beach, this hotel is within 1 mi (2 km) of St Peters Anglican Church, Van Plettenberg Beacon, and Plettenberg Bay Beach. Old Timber Shed and Plett Puzzle Park are also within 1 mi (2 km).

The Dunes Hotel & Resort Reviews

Reviews

2.6
Rating 10 - Excellent. 1 out of 14 reviews" "
Rating 8 - Good. 0 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 13 out of 14 reviews" "

4.0/10

Cleanliness

3.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ruth

Stayed 1 night in Dec 2023

2/10 Terrible

Anita

Traveled with family
Disliked: Staff & service
Last minute cancellation
Was notified at 14:19 on the day we were supposed to book in that the hotel can unfortunately not honor our booking?!?! Had no where to sleep for 2 nights!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service
Disliked: Amenities
Despite the entire booking for this property going through Expedia via their booking platform, this was a scam. The Dunes hotel itself is well run and just outside the bustling town of Plettenberg bay. Sadly we did not get to stay there. The manager, Neil had previously sent Expedia information about the scam in the weeks preceding our booking but unfortunately we were still scammed. A few other families were scammed via either the Expedia or viator booking app. The hotel manager was very helpful in explaining to us what had happened and what we could do going forward. It did eventually take Expedia staff a couple of hours to relocate us though this process needs refining and to be more efficient. Sadly we never did get to stay at a The Dunes hotel so we cannot rate it anymore than to say it’s manager, Neil, was very helpful.

2/10 Terrible

Bianca

Stayed 1 night in Dec 2023

2/10 Terrible

mallikarjuna

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was not existing
Property doesn’t exist
Stayed 1 night in Dec 2023

2/10 Terrible

Natasha

Stayed 1 night in Dec 2023

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WARNING - HOTEL DOES NOT EXIST
This is a scam. The hotel does not exist. Hotels.com need to remove this hotel from their list ASAP.
Stayed 3 nights in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
last minute cancellation
canceled on us last minute at peak season without providing an alternative. were stranded without alternative
Stayed 2 nights in Dec 2023

2/10 Terrible

Hlologelo

SCAM
We received a call 2hrs before our checkin time to cancel our booking, leaving us stranded. With all that, we still drove to the venue to get clarity. When we arrived at the venue, we were told that this is a scam!
Stayed 1 night in Dec 2023

2/10 Terrible

Bongi

Disliked: Staff & service
I never stayed, i was stranded in Plett for couple of hours, at the Hotel no one seemed to be interested in assisting us, when we got there we were told there was no booking its a scam and that was it. No attempt to try and resolve the issue or at least find an alternative place or recommend one. we were so excited to spend 4 days in the Hotel all we got was a " sorry no booking"
Stayed 4 nights in Dec 2023