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"Excellent stay"

"Was greeted upon arrival with a cold towel and a drink. The staff was efficient in checking us in, took us to the room and helped deliver the luggage. (This facility only has stairs). Our room had an amazing view of Aranal Volcano (when it is not under the clouds). The Hot Springs are cleaned daily, which is AWESOME! Our stay was fabulous!"

"Pool was amazing. Food ok. Limited options"

"Great place"

"Great staff. Wonderful spa. Beautiful setting."

"The architecture, the cleanliness, the customer service, the hot springs - all 10/10! I will definitely be returning. "

"Very nice resort, you feel like you’re in the rainforest. The rooms were very clean. The staff went above and beyond to service you. I would highly recommend this resort."

"The breakfast buffet was fabulous. Very fresh and lots of options. The restaurant setting was so beautiful as well The hot springs were very cool at night especially. The staff could not have been more polite and accommodating "

"This hotel is luxurious with incredible views of Arenal Volcano. The room was clean and spacious. The meals and drinks were delicious and fresh. The pool and hot tub were the cherry on top. The staff is friendly and helpful, and I highly recommend this hotel! "