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Hotel Palma

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Luxury
4.0 star property
8.6

Excellent

Elegance with a view of Vesuvius

Serene surroundings with a perfect view of Mt. Vesuvius from the rooftop terrace create an unforgettable atmosphere. Enjoy large rooms with wrap-around balconies and a convenient location near Pompeii ruins and delightful dining options.

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Room service
The current price is AED 449
AED 528 total
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Economy Double Room

Economy Double Room | Premium bedding, minibar, in-room safe, individually decorated

Economy Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room, 1 Double Bed

Premium bedding, minibar, in-room safe, individually decorated

Standard Double or Twin Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, individually decorated

Triple Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Premium bedding, minibar, in-room safe, individually decorated

Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Map
Via Piave 15, Pompei, NA, 80045

What's nearby

  • Shrine of the Virgin of the Rosary of Pompei - 2 min walk - 0.2 km
  • Pompei Amphitheatre - 10 min walk - 0.9 km
  • Odeon - 15 min walk - 1.3 km
  • Pompeii Forum - 20 min walk - 1.7 km
  • Pompeii Archaeological Park - 6 min drive - 4.4 km

Getting around

  • Pompei Station - 7 min walk
  • Torre Annunziata City Station - 7 min drive
  • Naples Intl. Airport (NAP) - 26 min drive

Restaurants

  • ‪Punto Freddo Pompei - ‬2 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Casa Gallo - ‬4 min walk
  • ‪Mercato Pompeiano - ‬4 min walk
  • ‪Bar Romeo Peluga - ‬2 min walk

About this property

Hotel Palma

Upscale hotel near Pompeii Archaeological Park
At Hotel Palma, you can look forward to a free breakfast buffet, a rooftop terrace, and a shopping mall on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and car rentals on site.
Additional perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A banquet hall, a TV in the lobby, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually decorated, and have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and cribs/infant beds (surcharge)
  • Bathrooms with bidets and tubs or showers
  • 25-inch flat-screen TVs with satellite channels
  • Free tea bags/instant coffee, electric kettles, and heating

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The price is AED 592
AED 685 total
includes taxes & fees
3 Dec - 4 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palma Pompei
Palma Pompei
Palma Hotel Pompeii
Hotel Palma Hotel
Hotel Palma Pompei
Hotel Palma Hotel Pompei

Frequently asked questions

Is Hotel Palma pet-friendly?

Yes, Hotel Palma allows dogs (limit 2 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Palma?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Palma?

Check-out is at 11 AM.

Does Hotel Palma provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Palma located?

Located in the heart of Pompei, this hotel is steps from Shrine of the Virgin of the Rosary of Pompei and 1.3 mi (2.1 km) from Pompeii Archaeological Park. Pompei Amphitheatre and Pompeii Forum are also within 1 mi (2 km). Pompei Station is 7 minutes by foot and Pompei Scavi-Villa dei Misteri Train Station is 25 minutes.

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Hotel Palma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 178 out of 390 reviews
Rating 8 - Good. 157 out of 390 reviews
Rating 6 - Okay. 39 out of 390 reviews
Rating 4 - Poor. 11 out of 390 reviews
Rating 2 - Terrible. 5 out of 390 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Honor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, the staff were exemplary - I would definitely recommend using as base for going to the archaeological parks! Perhaps not the best place to stay if you love a hotel breakfast though…
Stayed 3 nights in Aug 2025

10/10 Excellent

Kornel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff. Even helped us to get tickets online to get to mount Vesuvio. Parking right in front. Breakfast included. Usual selection of cold cuts, bred, coffee, tea, cereol, breakfast cakes, yogurt, juices etc. Room was nice and clean. Bed comfortable. Location is perfect. Just a few mintues walk to the ruins entrance and plenty of great restaurants. I definitely recommend it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lalitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice clean rooms. Breakfast was very good too.
Stayed 1 night in Apr 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service
Good breakfast, next door to a beautiful church. Pompeii ruins are a few blocks from this hotel well worth the stay. Ask at front desk for a guide for the ruins very reasonable price.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Staff all spoke excellent English and were incredibly helpful and friendly. Rooms were clean, large, and well kept. Wonderful views of the city/Vesuvius, and the outdoors patio was lovely. Super convenient location close to the Circumvesuviana metro line, and easy walking distance to the Pompeii ruins, many restaurants (Na Pasta was our favorite!), and gelateria. Favorite part of our trip was the time in Pompeii. You won't go wrong staying here!
Stayed 6 nights in Apr 2024

8/10 Good

Raven

Liked: Cleanliness, amenities, property conditions & facilities
We had a good stay at Hotel Palma. We stayed in a family room which worked out great for us (a family with children). The staff was mostly very friendly and welcoming, with the exception of the very grumpy breakfast attendant. We stay at a LOT of hotels and this is the worst breakfast experience we've ever had unfortunately. Usually, when there is a buffet, you are allowed to stay at the table and finish your food even past the time a buffet is officially served. The staff will usually just put away the food and let you stay at the table. Not so at this hotel. As soon as the clock hit 10am, the breakfast attendant turned off the light in the room (to signal us to leave) and started very aggressively putting the buffet away while sighing and rolling her eyes when we had the gall to stay 5 min past the end of breakfast time. That put a bad taste in our mouthes - literally. Also, the breakfast food was very old and - with the exception of some of the pastries - was not changed out during our entire stay. The same moldy ham was served on day 1 and day 4. We are pretty sure the bacon and eggs were reheated as well. The juice had flies in it and was not changed out in between days. So while I recommend the hotel itself - skip breakfast and go get it somewhere else.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay at Hotel Palma in Pompeii! We had outstanding service from Catello, Nanjela, and Luigi: they worked so hard to make sure our stay was the best experience possible—thank you! I didn’t want to leave! The hotel was above our expectations and was clean and welcoming. The dinner we had was our best meal in Italy! I’m still dreaming about it! When traveling abroad, it is hard to know where to stay, but you will be happy you spent time at Hotel Palma! It was an easy walk to the ruins and in the center of town with lots to do. The rooftop area was beautiful with views of Vesuvius. We will be back!

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the rooftop view of the mountain. It was a great place to enjoy a glass of prosecco and enjoy the sunset.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé et personnels très courtois
Stayed 1 night in Jul 2025

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for your money
Stayed 1 night in Jul 2025

10/10 Excellent

Maria Rosaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza positiva. Ci ritorneremo sicuramente.
Stayed 2 nights in May 2025

8/10 Good

Lianquan

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the city center. Very busy streets but excellent sound proof windows to make the room quite. Very convenient for eating out, shopping. Minutes from Pompeii park. Very friendly staff helped us parking and check-in in.
Stayed 1 night in May 2025

10/10 Excellent

Sudipta

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walking to the entrance to Pompeii. Simple, clean room.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pompeii

Nice location behind Sanctuario. Busy street but noise dampened for sleeping with metal shutters. Nice breakfast. Staff helpful. Hotel about 20” walk from archaeology site
Stayed 1 night in Apr 2025

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist fantastisch gelegen direkt am Bahnhof. Der Service war sehr gut, wird konnten direkt vor dem Hotel parken. Das Frühstück war auch sehr gut. Wir können das Hotel unbedingt empfehlen.
Stayed 5 nights in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very warm welcome, excellent hotel, wonderful breakfast and friendly staff. We were with children and it is lovely short walk to Pompeii ruins
Stayed 3 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and helpful with any questions and parking. Great location to walk around the town. Very clean and comfortable beds
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived for check in a bit on the early side, and there was someone there to get us into a parking spot. The staff overall were incredibly helpful and accommodating. We loved the balcony and beautifully tiled bathroom with a deep bath tub. The rooftop terrace provided splendid views at sunset, and having it be within easy walking distance of the Amphitheater entrance to the Pompeii ruins was perfect. I will say, the honking and traffic sounds from the street were very easy to hear through the window. If that is bothersome for you, definitely bring ear plugs to sleep with. Breakfast the next morning was huge, varied, and delicious. The fresh squeezed blood orange juice was my favorite. Overall, a wonderful experience.
Stayed 1 night in Apr 2025

6/10 Okay

Christina E

Liked: Cleanliness, staff & service, amenities
Staff was responsive. Breakfast was good and had a variety of options. The room that sleeps 4 was small but clean. We are 🇨🇦, there were no clothing irons. Property does have a small lift.
Stayed 2 nights in Mar 2025

10/10 Excellent

giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities
…..,
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A small hotel with fantastic staff. Pompei ruins 5 minute walk. Plenty to do around the area with good travel links. If we go back, we'll stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, kind and attentive staff, street noise was very loud but that can't be helped. Accommodations were clean and comfortable
Stayed 1 night in Dec 2024

8/10 Good

Schandel

Good value for money. Good location. The shower needs some attention though but just a new showerhead and it would be great. The breakfast here is excellent. Highly recommended.
Stayed 1 night in Jan 2025

8/10 Good

Mary-Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the sites and restaurants.

The Hotel Palms is absolutely perfect for exploring the sites of Pompeii! It’s about a 12 minute walk away to the main entrance and a great hotel for staying with kids. The rooms were really comfortable and the breakfast was absolutely fantastic however the best part was the staff. They were super friendly and always wanted to be helpful. We would definitely stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and attentive service. Beautifully decorated. They accomodated an early check-in.
Stayed 4 nights in Oct 2024