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"This is one of the best hotels that my husband and I have ever stayed in. The staff were so helpful, knowledgeable and friendly. Check-in was easy and they were very helpful in helping us figure out excursions and restaurant recommendations. We stayed in the two bedroom hotel room with ocean views and a balcony. The rooms were nice and big with one large bedroom and one smaller bedroom that overlooked the ocean. The rooms were very clean and were cleaned everyday. We were able to prepare some meals in the hotel room as we had our own stove top and fridge. A nice grocery store was next door. You could buy food, alcohol plus prepared foods. This was a nice bonus. We did use the balcony a lot which was nice to just sit outside. When booking our room the breakfast was included. There was a buffet plus also you could order off a menu. We actually did both. Another great thing about this hotel is the location. It is in the old part of town but you can walk, bike, run on the walkway. Just so close to everything. There is nothing that I can say bad about this hotel. Check-out went smooth and they called for a taxi to come and pick us up. When we come back we will definitely stay at this hotel. Amazing staff"

"We clearly went in the off season, mid January, so there were few guests, which we didn’t mind at all. Free Breakfast buffet was excellent as was the hotel’s service the entire time."

"Very kind staff, clean room, and the thermal waters and garden were amazing!"

"Clean hotel - excellent staff- amazing spa and the smell of the hotel is so fresh! Great ocean view, walking distance to shops and restaurants and the town square "

"Great"

"Recommend staff was great allowed me to stay past checkout time to accommodate my needs "

"Room spotless, staff very friendly ,polite and very professional! "

"Great deal in a great location. Very quick room refresh each day. Nice attention to detail. Would recommend and would definitely stay again. "

"We have stayed here on previous trips to the island and this is one of my absolute favourite hotels, anywhere, comfortable in all respect’s, understated, unpretentious luxury. Also very close to all that Ponta Delgada has to offer, would thoroughly recommend this hotel."