The welcome drink on arrival gave the experience a special touch. We were awed that the same courtesy was extended on departure š. Property is centrally located, quiet, excellent food, cozy room. EXELLENT staff all around! Enjoyed the stayā¤ļø
The welcome drink on arrival gave the experience a special touch. We were awed that the same courtesy was extended on departure š. Property is centrally located, quiet, excellent food, cozy room. EXELLENT staff all around! Enjoyed the stayā¤ļø
Carla
Reviewed September 5, 2025Reviewed September 5, 2025
This hotel is considered my family hotel because that's how they made me feel everytime I stayed at this hotel. The front desk staff they are super super welcoming and I love them all. My 7th time at this hotel since 2025 and I continue to give this hotel a 5 star.
This hotel is considered my family hotel because that's how they made me feel everytime I stayed at this hotel. The front desk staff they are super super welcoming and I love them all. My 7th time at this hotel since 2025 and I continue to give this hotel a 5 star.
Terra Nova has a charm that many other hotels in Kingston lack. The staff is warm and personable, they will help you with what ever you need.It is ultimately the quintessential go to hotel in Kingston for me. True Jamaican hospitality! If you enjoy Jamaican culinary I would highly recommend.
Terra Nova has a charm that many other hotels in Kingston lack. The staff is warm and personable, they will help you with what ever you need.It is ultimately the quintessential go to hotel in Kingston for me. True Jamaican hospitality! If you enjoy Jamaican culinary I would highly recommend.
kala
Reviewed February 8, 2022Reviewed February 8, 2022
I was impressed by-the personalized attention by the owner to my specific Keto diet needs. The property was nice , very clean and fully furnished with modern appliances.
I was impressed by-the personalized attention by the owner to my specific Keto diet needs. The property was nice , very clean and fully furnished with modern appliances.
Boris
Reviewed November 19, 2018Reviewed November 19, 2018
The Blue Window restaurant menu need more selection of food especially Jamaican crusine. Checkin needs to be improve. Too demanding especially when I paid for 2 person in room. The Front Desk was insisting on other person name even when the petson eventually did not make it to the hotel. Concern was about the unknown person may show for breakfast in my case this did not happen. I was the only person that was in my room but the Expedia reservation automatic place for two petson. Too much emphasis...
The Blue Window restaurant menu need more selection of food especially Jamaican crusine. Checkin needs to be improve. Too demanding especially when I paid for 2 person in room. The Front Desk was insisting on other person name even when the petson eventually did not make it to the hotel. Concern was about the unknown person may show for breakfast in my case this did not happen. I was the only person that was in my room but the Expedia reservation automatic place for two petson. Too much emphasis...
The staff was wonderful. The waiters/eating area staff needs more training. The room was very clean and a nice view. The young lady that checked me in was the most pleasant representative I've met in jamaica in a long time
The staff was wonderful. The waiters/eating area staff needs more training. The room was very clean and a nice view. The young lady that checked me in was the most pleasant representative I've met in jamaica in a long time
Charlotte
Reviewed February 9, 2016Reviewed February 9, 2016
After a handful of stays here, this definitely feels like a home away from home. If you're looking for a traditional hotel experience with typical hotel amenities, this may not be the spt for you (although it still may be - they have god wifi, TVs, a proper full kitchen, a pool and an onsite restaurant), but I will stay here every time I visit the Kingston area due to the good energy, friendly communication, beautiful property and location, the yummy breakfast - and the proximity to the things I...
After a handful of stays here, this definitely feels like a home away from home. If you're looking for a traditional hotel experience with typical hotel amenities, this may not be the spt for you (although it still may be - they have god wifi, TVs, a proper full kitchen, a pool and an onsite restaurant), but I will stay here every time I visit the Kingston area due to the good energy, friendly communication, beautiful property and location, the yummy breakfast - and the proximity to the things I...
Staff was courteous and attentive to every situations. Breakfast was served in every capacity. Not to mention the stew fish in coconut. It was finger licking. Keep up the good work. Thumbs up. Sorry about other comments. The staff gives my family excellent service. I would come back again. Mom enjoyed herself. Despite our grief we add a smile each day. Thank you all for listening and sharing with us through our grief. Warm hospitality. Thanks again. From Sandra and Dorothy. PEACE
Staff was courteous and attentive to every situations. Breakfast was served in every capacity. Not to mention the stew fish in coconut. It was finger licking. Keep up the good work. Thumbs up. Sorry about other comments. The staff gives my family excellent service. I would come back again. Mom enjoyed herself. Despite our grief we add a smile each day. Thank you all for listening and sharing with us through our grief. Warm hospitality. Thanks again. From Sandra and Dorothy. PEACE
Sandra
Reviewed January 11, 2018Reviewed January 11, 2018
My family and I enjoyed this property. The staffs were very professional, the property well kept, my room and bathroom were very clean. I enjoyed our meals at the onsite restaurant. I recommend this hotel.
My family and I enjoyed this property. The staffs were very professional, the property well kept, my room and bathroom were very clean. I enjoyed our meals at the onsite restaurant. I recommend this hotel.
Lavern
Reviewed February 28, 2025Reviewed February 28, 2025
Staying at Jay's Guest House deep in the Blue Mountains was a great experience. It's an opportunity to get away from the typical tourist areas of Jamaica and have an authentic Jamaican experience. Jay has a wonderful family and they make you feel right at home. I would recommend the Blue Mountain peak sunrise hike and buying some of the best coffee I've ever had.
Staying at Jay's Guest House deep in the Blue Mountains was a great experience. It's an opportunity to get away from the typical tourist areas of Jamaica and have an authentic Jamaican experience. Jay has a wonderful family and they make you feel right at home. I would recommend the Blue Mountain peak sunrise hike and buying some of the best coffee I've ever had.
Trevor
Reviewed November 29, 2019Reviewed November 29, 2019
Port Royal is a neighborhood that travelers like for its restaurants and seafood restaurants. Are you looking for Port Royal travel tips? Be sure to check out Fort Charles and Old Gaol House while you're in the neighborhood.
What's the best accommodation in Port Royal?
Based on our traveler data, Grand Hotel Excelsior Port Royal is one of the top choices for your stay in Port Royal. This hotel offers free breakfast and a restaurant.
If I need to cancel my hotel reservation in Port Royal, will I receive a refund?
Yes, the majority of hotel room reservations are fully refundable if cancelled prior to the hotel's cancellation deadline, which in most cases is within 24 or 48 hours of the scheduled arrival. If you have a reservation that's non-refundable, you might still have the option to cancel and get a refund within 24 hours of your booking. Enter dates in and click on "Search", then you can use the "fully refundable" filter to review the best deals available in Port Royal.
Where can I learn more about changing or cancelling my trip to Port Royal?
What is there to do around this Kingston neighborhood?
Landmarks in Port Royal that you won't want to miss include Fort Charles and Old Gaol House. A visit to Old Naval Hospital is also worth the trip while you're discovering the neighborhood. Places you might want to visit in the area around Port Royal include Lime Cay Beach and Rocket Gokarting. When you're sightseeing around the area, National Gallery of Jamaica and Jamaica Conference Center are a couple of other sights to visit.