Find all hotels by PREM Group UK in Portbury from AED 442

"Overall stay was fab, staff were amazing and the place is very welcoming. We had a spa day and overnight stay which was amazing the only thing I will say is the spa amenities could do with a revamp like the steam room and sauna area"

"On arriving at the Angel Joey on reception made us feel very welcome, as he always does, and so our stay immediately got off to a very good start. He also arranged for us to have the room we requested. The hotel is very clean and the rooms are comfortable. It is in a good, central location with bars, restaurants and shops nearby. We will definitely be back soon."

"If you want to be in Bristol City Center, this is a great option. Clean, nice staff, abundant (but standard) breakfast, and comfortable. I would recommend. "

"Excellent location, great rooms, spa and breakfast v good "

"Very enjoyable stay staff great evening meal very good only complaint is the breakfast looked very nice but was cold lukewarm"

"Great big room. Fabulous for a single traveller"

"Amazing staff and always a pleasure to stay here ! "

"The spa was wonderful. The rooms are clean and the staff is very kind. I believe that they want to ensure you are comfortable. But, they are working with a property in need of maintenance. Our air conditioner worked the first night, but the next day we couldn't get the temperature below 24c/75f. After two attempts to fix it, they moved us to another room, where we discovered another guests gift wine, cupcake and greeting. Not a tragedy, but not assuring either. We got our new room pleasantly cool, though the thermostat never moved from 22c/72f. And it was definitely cooler than that. 2 out of 2 room temperature controls malfunctioning. A five star hotel to me, will get the details right. I didn't leave The Gainsborough with that impression, and it certainly wasn't the relaxing few days I had hoped for."

"Only issues was waiting for tea this morning with our breakfast "